Pizza >Pitfire Pizza Company
108 W Second St, Los Angeles, CA | Directions 9001234.051007 -118.245015
Neighborhoods: Downtown, Central LA, Historic Core
Delivery is a PAIN – Great food, although the ingredients on the menu look yummier than what is actually on the plate. Overall the pizza is ok, and service is only slightly better. I've had the food delivered four times and each time there was a problem. They've forgotten an item, or the pizza is cold. For the most part, ordering over the phone with a credit card is a nightmare. It's so noisy in there and they can't hear your order or credit card. I've had to repeat myself many times. If you're gonna have lunch, go there rather than ordering... the food is better and you won't have to yell on the phone (that includes ordering online, as the system is not fool-proof).
Great Spot for DTLA! – A friend of mine and I decided to tread the infamous Art Walk in DTLA and stumbled upon this place. It was conviently located on our tour of the galleries. Let me just say it was amazing!
After reviewing the menu selection (all gourmet inspired food) We decided on on sharing a garlic steak panini and a Mediterranean salad. The ingredients were fresh, the food wasn't expensive and the atmosphere was great! Try their sangria.
Hint: Although parking can be a nightmare in Downtown, I found out that parking is free on the street meters after 5 p.m. on either Spring or Los Angeles. Just a couple blocks from Pitfire.
Check it out!
WTF – Same thing happened to me re: weird hours. Showed up at peak dinner hour and was turned away - even as I stood motionless meeting their cold hard gaze. I said, "Huh?" because their hours were clearly posted as closing at 10. I asked what time they closed since the business hours, as advertised, did not comport with the dismissive look they were giving me to just scram. No pizza for me. Looks like I will never know if this place is good or not, and I certainly won't bother again since parking is a total clusterphuck they don't care to fix. Totally rude. That's no way to run a business especially in this competitive pizza market.
RUDE AND HOURS CAN'T BE TRUSTED – We showed up at Pitfire on Saturday at 8:00 p.m. after driving from Silver Lake and searching for a parking spot (which isn't easy to find on a Saturday night downtown) and were rudely told, "We're closed" as soon as we walked in the door. The hours on the door indicated they were open until 10:00 p.m. and when I inquired, the guy at the register, in an even harsher tone said, "We aren't busy enough," despite the fact that the seating area was half full. I guess they considered it half empty. With this type of practice and rudeness it is no wonder that they "aren't busy enough" on a Saturday night. I guess they have never heard of sending some workers home in slow times. Instead they close down completely and act like it is your fault when you show up. This may be the only option for pizza downtown but I will never go back especially when Silver Lake offers great pizza at "Tomato Pie" or "Hard Times."
Love this place – I've been a big fan of Pitfire from the get-go. I've been enjoying their pizza since discovering the North Hollywood location over 8 years ago. This is my go to place for pizza in LA and I truly feel that these guys rival some of the best places in the country. Great crust and inventive toppings. I'm a pizza freak and have made pilgimages to most of them. I frequent the downtown location and must admit that for a while there they seemed to be having some service issues. I too have had a few botched deliveries and was ready to throw the towel in on the downtown location. Well, I was recently downtown for a show at the Geffen and dropped in with a large group. The manager couldn't have been more accommodating, the food was excellent and everybody was happy. This company has it's act together and whatever problems they may have been having with the downtown location seem to have been addressed. I recently ordered online and that worked perfectly too. Someone's paying attention and it shows.
Going downhill it seems – I live downtown and have been coming here on occasion since it opened. Last night was indeed the last night for me. There were tables that needed cleaning that sat uncleaned for most of the time I was there. The help seemed apathetic and half-asleep.
They have remained out of their premium draft beer for over a week. In the past they have run out of glassware and have served beer in plastic cups. They continually fail to go "heavy" on a topping, even when I offer to pay extra.
To add insult to injury, their pizza is expensive. It is decent pizza, and I have never had bad food there per se, but it isn't anything to rave about either. It seems like the place is tired already. Unkempt and perhaps poorly managed. Good luck, cuz I ain't going back...
Affordable, Fresh, Yummy Pizza! – Today was my first visit to Pitfire Pizza Company in downtown LA. After reading all the great reviews I was very excited and hungry for pizza! Parking was a bit of a dilemma as the nearby construction took most of the street parking and the parking lots were atrociously expensive (e.g., $7 - 9 to park). I was heavily opposed to paying $9 to park to eat a $9 pizza, so I circled around until I found a parking spot. Unfortunately this meant we arrived at the restaurant right at noon and the line was practically out of the door. But to be fair, the line moved relatively quickly and the wait gave us a chance to decide on what we wanted: the mushroom pizza (assorted mushrooms, balsamic roasted onions, 4 cheeses, parsley, sage, rosemary and thyme)(yummy and fresh, great crust); the house salad (field greens, romaine, asiago cheese and croutons with balsamic vinaigrette) (nice vinaigrette lightly drizzled over salad, great nutty asiago cheese); the anti-pasta salad (arugula, red onion, salame, asiago cheese, tomatoes, etc.)(again, very fresh, nicely balanced flavors). I also had a wonderful viognier ($6 a glass) that went very well with the pizza and salads. Service was friendly and efficient. Overall, a great experience - I would definitely come back for lunch, and even dinner.
Summary: Pitfire Pizza Company was a great place to grab affordable, fresh, yummy food. They specialize in pizzas, pastas, paninis and salads, with fresh, interesting ingredients. They also have a special seasonal menu that focuses on farmers' market ingredients. You can check out their menu on their website. There are 3 locations (Downtown LA, N. Hollywood and Westwood).
Good food, delivery options, need to work on their service – wonderful freshly made pizza dough, very flavorful crust & toppings. nice selections of wine available too. tough to get much service instore once you place order.
Good food; Bad service. Avoid delivery and online ordering... – I'm fed up with this place. I never written a negative review, but tonight they've just ruined our dinner... I tried calling in an order to go... If it's after 9 p.m., they'll just leave you on hold because they don't want to deal with your order. But don't listen to the hold music which suggests placing your order online... They'll charge your credit card, ask for gratuity up front and then just forget about your order and/or completly screw it up (even though it's spelled out). If you try to call and ask about it, you'll just get left on hold again.
Also, beware of their surprise ingredients. Many times, what you order might have an ingredient added in that's not on the menu. (ie: the garlic folded chicken has heaps of onions, but onions aren't listed on the menu!) This is really annoying, especially once there's something you don't like or are alergic to deeply melted into the cheese of your pizza or tossed into your salad.
However, I must say that the pizza is freakin delicous and their salads are amazing. They've got the right idea, but they need to work on their customer service.
this is the best pizza i have ever had. a must try place
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