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Ken Paves Salon

409 N Robertson Blvd, West Hollywood, CA | Map it  

90048 34.078759 -118.384236

(310) 205-0087 | View Website

  • Hours

    Tue. - 10:00 - 6:00 Wed. - Fri. - 10:00 - 9:00 Sat. 10:00 - 6:00 Sun. 12:00 - 5:00
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4

out of 5

4 Star Rating: Recommended

25 Reviews

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My Rating

Celebrity hairstylist Ken Paves tames the tresses of A-listers--and those who want to look like them--at his Robertson salon.

Features

Neighborhoods:
Central LA, West Hollywood
Categories:
Barbers, Beauty Salons

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Payment Methods:
MasterCard, Visa, American Express

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Review Highlights

ambiance
100%
“Upon my arrival, I was given a cup of herbal tea and a cozy seat on the patio under the heat lamps.”
drinks
100%
“Upon my arrival, I was given a cup of herbal tea and a cozy seat on the patio under the heat lamps.”
service
100%
“The salon was clean and the other people working there were so nice.”
value
66%
“The salon is pricey, but it is worth every penny.”
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wait time
50%
“love my color (I'm a brunette and get all over color, no highlights) and LOVE the long extensions (my natural hair falls just below my shoulders), which are super natural and easy to care for.” View Less

Reviews for Ken Paves Salon

ghekmat

Member since May, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
May 31, 2011

Poor customer service.... I came here a couple of weeks ago for a bridal hair trial and Lisa did a wonderful job on my hair. But I'm giving this place 1 star because of its customer service. The front desk receptionist Jillian, who purports to be a "manager", is rude and obnoxious, and she gave me seriously inaccurate information about bridal hair pricing when I called to make an appointment. When I confronted her, she didn't even apologize or offer any restitution. She simply said, "oh, it must have been a misunderstanding." And she charged me way more than what she had quoted me over the phone. I sent the management an email complaining, but I never heard back. If not for Jillian and the management's lack of customer service, I'd probably give this place 4 stars.

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punkypoo

Member since Oct, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
3.0
November 26, 2010

Dont'expect. Don't expect to be treated or cared for like a VIP if you are not one. This kind of salon, so prevalent in Beverly Hills, thrives on taking great care of their celebrity clientele or very wealthy clientele. That's just the way it goes. The snobbery is a joke! They're "hairdressers" ! What's that about?

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ilrandagio

Member since Nov, 2009 View Profile
7Reviews
0Photos
Joined 3 years ago
3.0
November 26, 2009

Mitico!. La più bella di West Holliwood

0

Caitlin25

Member since Jul, 2009 View Profile
4Reviews
0Photos
Joined 3 years ago
4.0
November 18, 2009

Overpriced, but worth it. I have been going here for two years now and absolutely love this salon. Sometimes the people can be a bit stuck up, but usually they shower you with compliments and make you feel confident. I was seeing Denise, who I absolutely loved, but recently found out she doesn't work at the salon and was wondering if anyone knows where she went.

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BallerAnna

Member since Nov, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
4.0
November 06, 2009

Hair Heaven!!. I had been going to the same person for my hair forever. And the haircut and color was okay. I was nervous about trying someone new, but it was time. I called for an appointment and was booked with Haley for a highlight and cut. She was awesome!! Haley made me feel very comfortable and put me at ease by not trying to change my look drastically. My hair had started to get really brassy and she was able to get the color back to a natural looking dimensional blonde. She made a few adjustments to my cut and took the time to give me tips on how to change the style with different tools and products. No one has ever taken so much time to make sure I could do it properly. The salon was clean and the other people working there were so nice. Haley was definitely worth it!! I love the Ken Paves Salon!

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