fresh ingredients, rich tourists, favorite tmz, great venue, good drinks, horrible customer service, great place
HYDE.. I thought Hyde would be like entering another galaxy but it is really not. The place is small and crowded and the people were not the prettiest. Don't go if you are not on a list or have a table. Saw DJ Am but that was it. More to the name than to the place.
great vibe, beautiful people. I like this place, intimate and cozy, great for a winter evening make-out session with an Elite model who is visiting from NY, is in a serious relationship, but wants to explore her options ;)
Way Overpriced Weak Drinks - Rude and Obnoxious Bartenders. way overpriced and weak drinks - rude and obnoxious bartenders. The only thing going for it is the interior is nice. Otherwise, save yourself the $$ and aggravation and go somewhere else. There are plenty of other nice bars in LA.
Horrible customer service, and good luck trying to get in!.
So, I came here Wed, Jan 2. Somehow we miraculously got in- they are notorious for being the most difficult place to get into in LA.
I order 3 drinks from one of the cocktail waitresses, asking her to close it out and not leave my tab open. Well, she failed to follow my directions and kept my card, consequently causing me to leave without it. It wouldn't have been a big deal, but she had my ID and credit card, and this caused me to miss my flight home the next day. Realizing I left my card there the next morning, I spent all day trying to contact Hyde without success (the phone just rang and rang), and I ended up having to get on a new flight the next day, $85 later. When I went to pick up my ID, I informed the general manager, Jeffery Manno, about the situation and suggested that comping my $65 dollar charge (for 3 GREY GOOSE SODAS mind you) would be nice, especially since initially, it was the server's error for not closing out my tab like I had asked her to. Well, after a long and awkward conversation with Jeff the manager, he refused to comp the check and accused me of lying- saying that maybe I had told her to keep the tab open- amongst many other rude, abrasive and curt accusations he made.
Long story short, look- I'm not a cheap ass...I have no problem paying the $65 for our three drinks. I just thought that after all the trouble this caused me, they could do something to accommodate the situation and make up for the cocktail waitress's error. I know I did forget to get my card back from her, which is an error on my part as well, but she screwed up initially by not bringing me my card back in the first place.
I'll never come back to Hyde- I don't want to deal with the trouble trying to get in, and I feel totally shafted by them- absolutely NO customer service. That conversation with Jeffery really left a bad taste in my mouth. Screw Hyde and all their boujie, pretentious baggage. Life's too short to deal with that.
Be prepared for indignation.......... I would not go there again. There was nothing special about the food, and the service was very unfriendly. You would think that the wait staff has bought into the idea that catering to "celebrities" somehow makes them celebrities. To top it all off I had to deal with Paris and Lohan fighting over who was going to take me home for the night. I don't understand why these high-profile, low-talent celebrities treat men like me as if we are a piece of meat. I felt violated.
Trendy Cool Place. Okay I tried getting in here a couple of times without a table reservation and that definitely did not work. It is also hard to even book a table because it is hard to figure out who to call. So finally my friend knew someone and booked a table for us. Okay I'm not sure what all the hype of this place is about. I did see one of the Olsen twins but besides that this place is a narrow, tiny lounge with not any great decor. We ordered some bottles and some cookies (which were amazing). Service was terribly slow and not very friendly. The place was not too crowded and the music was pretty good. Not too many people seemed to be letting loose. Just a bunch of stiff bodies that seemed far too cool to mingle with others. I was glad I could say "Been there, done that" but i'm not thrilled to go back.
Bartender added more money to their tip on my credit card!. The bar is beautiful and the crowd was young and hip. I had a great time there. Upon closing my tab, I left a 20% tip. Apparently the bartender didn't think that was enough because when I got my bank statement, the bartender DOUBLED the tip I had left! To be honest, the service wasn't even that great. The bartender seemed annoyed by me for no reason and was quite unfriendly, but because I work in the service industry myself, I always leave at least 20%. Glad he thought a bad attitude and short temper merits a 40% tip! I'll never use a credit card here ever again.
How do you make a bottle service reservation at Hyde?.
Anyone know how to make a bottle service reservation in advance? My wife and I live in San Diego and I don't want to drive to LA without knowing that we have a table reserved. Tried calling the number at all hours and no one picks up.......
Thanks in advance.
Great Club, if you can get in and stand Paris Hilton sitting next to you. Now I have been here three time, and I have had fun every time I have gone. I just want to make it clear that if you do not pay for a table service, you will be standing in the hallway. Also, VIPs are the only true people in the club and if you do not know anyone you will not get in. Lastly, the service is horrible and mean.
HUHHHHH????. PLLZZZZZZ......This Place is not Heaven! This Hyde place is more like HELL. And why celebs are so important????? These people are so overrated! Their just damn regular PEOPLE. John 3:16
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