Prosecco a Trattoria

05/22/11

Good food doesn't make up for terrible service

by MIC333 at Citysearch

My friend recommended this restaurant for the good food. I invited 3 friends out for a special celebration. The service was bad from the minute we walked in. No one approached our table for a long time. Finally 30 minutes later we got the bread and water we asked for. The head waiter was rude from the first word. The food was good when we finally got to order. We were given dessert menus and the waiter never came back to take our order. after waiting another 30 minutes I had to get up and go ask for the check. This is the worst service I have ever experienced. I am appalled that they didn't try to be nice about their obviously indifferent attitude. I will never go back and would not recommend this restaurant. We so many good restaurants in the area there is no reason to put up with such rude, indifferent, arrogant attitude. Go to Tiramisu in Sherman Oaks for great food and wonderful service. I am taking my friends there next week to make up for this terrible evening.

12/10/09

One of Our Favorite Restaurants

by Pam B at Citysearch

This is one of our favorite restaurants. We ate there the night after we moved to L.A. and have been back at least twice a month since then. The food is always fabulous. I love the daily ravioli specials. They are always creative and delicious. The service is friendly yet professional and Bryan and Speedy treat us like family. Even with so many worthy restaurants in the area - Prosecco stands out!

• Pros: Ravioli, Salmon, Service

12/10/09

FANTASTIC

by eva marie at Citysearch

I was able to stop in on a week night and was greeted with such friendliness that it just started my experience out so GREAT. I had the grilled salmon and it was to die for, the food came out at such a timely manner and the server that night was so wonderful, very attentive. There were so many choices on the menu that I must go back and try plus I have not received that kind of service in a long time:) so I will be returning!

• Pros: service outstanding, food amazing
• Cons: none

12/10/09

A FAVORITE

by gubbio at Citysearch

We have been coming to Prosecco and bringing our family, friends & business associates for 9 years now. We come because the food is consistently good and the atmosphere is always friendly. You can’t help feeling like family (in a good way). Even our pickiest friends who have a tendency to send food back to the kitchen come here and are always pleased. They have an excellent selection of wines and a wide variety of dinner choices. It is the people that make the atmosphere a place to come back to. The good food and service are just added benefits.

• Pros: FOOD,SERVICE,ATMOSPHERE

12/09/09

Terrifying experience

by Kel91505 at Citysearch

I've been to Prosecco many times and enjoyed the food. Tonight was incredibly different. The entrees were served late and when the waiter broke an entire bottle of red wine on the floor next to me, shards of glass flew into my purse and the wine drenched my coat, destroying it. Instead of apologizing, he simply cleaned the floor and walked away. When he came to our table to deliver the check and my fiancee complained, he began to yell then leaned over me and threatened to beat the hell out of him. He was pulled away, then came back and pushed into me again, screaming and threatening violence. I was terrified. Other diners in the restaurant vowed not to return, the man (who claimed to be the owner) was held outside while we walked to our car. Horrifying and terrifying experience. Will never return.

• Pros: Decent food
• Cons: Violent waiter