11/12/09

Saved Me Money: Great Advice and Money.

by vicseal

Thank You. I would like to share our Families experience of Paul's Service. We had another company at our home, they simply could not fix the machine, they were frustrated and we had no clean clothes. We read about Paul's and decided to give them a shot. Within in a hour they had found and solved the problem. We love our front load, but it can be a bit emotional. There was a hair pin stuck in the basket. We could not be more happy with their work and with having clean clothes. In this day and age we need more companies like these guys.

Sondra

• Pros: Local, Hoenst and Family Owned.

08/20/09

Good, old-fashioned, personal service!

by gingersnap88

After having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul’s Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul’s Washer & Dryer repair is a hands-on, personal service company.

Paul’s is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He took the time to discuss it with me and showed that he was completely familiar with the problem. David also recommended that I have my dryer cleaned out since I’d never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours).

The morning of my scheduled appointment, I got a call from David saying that they would need to reschedule because the technician was behind schedule. I wasn’t thrilled about having to reschedule, but now that I know the company is completely hands-on and does all their own work, I can understand if things come up. David said that he would come out with his technician for the rescheduled appointment.

David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn’t need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn’t. So I ended up paying less than what I had been quoted.

I highly recommend Paul’s Washer & Dryer Repair and only wish they serviced other appliances as well!

12/01/08

Thank You Paul's.

by freealex42

Our Front Load Whirlpool Washer would not drain and our clothes were stock. We called around and it was not easy to actually talk to somone till we came across Paul's Washer and Dryer. After speaking with David we knew we found a good company. David arrived on time this morning and took care of the problem. A sock in the pump and back in business.

We will tell our friends,

Sara

• Pros: Professiona, clean and honest.
• Cons: Only works on washers and dryers.