SuitsUSA.com

11/18/07

Never, Never shop at this place. Rude! Rude! Rude!

by jtrautman at Citysearch

We found SuitsUSA on this site yesterday. I faild to read the previous reviews, what a mistake. We went into the store (which is filthy and not what they portray on their website) we were met by a man who who looked like he had just rolled out of bed. Not the typical Men's store sales person who typically looks great in a new suit. of course all that is not important but reflects on them negativaly nonethelees. So filthy store, dirty sales guy and not one customer in the store. You get the picture now.

Worse that all that is the people were extremely rude and actually asked us to leave. he was bullying me into telling him how many items I was going to buy and where I had shopped. I was not interested in telling him this so he could then decided how much to charge me. I had asked to see 50R sport coat selection and he would just never show it to me. It was as if he needed to know how much money he would make on me before lifting a finger. There is way too much to write here. But believe me, when a salesperson askes a very normal, non confrontational customer to leave the store because they do not want to answer questions that are none of their business, it is a very weired place. Do not shop there! Belive the other reviews. And also the website had nice pictures of the store, that is not their store nor do they have any where near the quantity of clothese. It is a very tiny place.

• Pros: none
• Cons: rude, filthy and no selection compared to the website

08/24/07

Worst customer service EVER!!!!!

by beths1dad at Citysearch

I purchased a suit and when it arrived it did not fit, the cut was terrrible. I returned the suit for another. When the second suit arrived I tried it on and it did not fit either, the jacket was binding under the arms and loose in the chest. I called and asked for a refund and was told no, that I was to seek out a local taylor who could tear the suit apart and make it fit right. The suit is notthe quality represented on their site, so buyer beware.

12/24/06

Where is the Store ? How come it is Best Rated by CitySearch ?

by mporter2366 at Citysearch

Where is the store ? I drove up and down Westwood Blvd. for over an hour and I could not find the store.-- they go by the name MENSUSA on the internet. Definitely not at the address that is listed !!!! And for the life of me I cannot figure out how CitySearch rates this a best store ???? Says a lot for Citysearch -- doesn't it !!!!! I need to speak with the store people so that I can get my online purchase --- and no on returned telephone calls -- NONE ! ..... it has been a month !!!! CitySearch wake up !!!!!!