Dalia Limousine
Van Nuys, CA 91411
Phone: (800) 500-1908
- Cross Street:
- Collins Street
- Hours:
- Daily 24 hours
Message from Dalia Limousine
Allow us to make your next trip a pleasure
- Airport Service
- Luxury Sedans, Limos and SUVs
- Corporate Accounts welcome
Paid advertisement by Dalia Limousine.
Editorial Description for Dalia Limousine
Family-owned limousine company with a fleet of sedans, SUVs and stretch limousines for corporate transportation, special events and airport service.
User Reviews for Dalia Limousine
08/17/2008 Posted by ajscott
IThis is my FIRST own my business and i just want a good town car company. This town car showed up late to a hotel for a VIP client. They never called me so when i walked out, the hotel put me in a car- i thought it was Dalia/ or Alliance- they go by two names. Dalia started calling me about 45 minutes after pick-up time- to tell me they were at the hotel. i said i already wa sin a car, the hotel must have put me in the wrong one. I told them to release the car. then they CHARGED ME FOR A SIX HOUR RIDE. They never called when they were outside, they told me they were waiting for 3-4 hours, even though i have my phone records, and they charged me for the full day. even after calling, talking to management, trying to explain it wasn't my fault, they were late and didn't inform me of their whereabouts, and booking 2 more services, they still used my credit card info illegally and charged me. They were not professional, understanding, or willing to take any blame.
02/10/2008 Posted by hildawangel
I've used them 3 times and they've been great. They're very polite on the phone, it's easy to make a booking and they send you an e-mail confirmation within minutes. The drivers are friendly but not overbearingly chatty. This is an extreme example, but nonetheless an example of their exemplary service: one driver, David, was taking me to LAX for an international flight, which I was running late for. He patiently waited for half an hour while I finished packing. Finally we left, and drove for 1/2 an hour through rush-hour traffic towards the airport, but I realised moments before we got on to the 105 that I'd left my passport at home. He turned around, drove as fast & safely as possible back to my house calming me down the whole time and reassuring me that everything would be fine, then drove me back to LAX, and I made my flight. They only charged me $20 extra for this whole debacle, even though I said it would be fine to charge me twice. Pretty wonderful.
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