Customer Satisfaction gone out the window.
my boyfriend and i decided to have dinner at that place last night and my bf decided he would ask about the teriyaki burrito. the girl that was at the register told him that the burrito was big, so my bf decided to order it. the burrito turned out to be small (regular size tortilla) stuffed with white rice and very little chicken. so my bf told them he wanted his money back, keep in mind that he hadnt even tasted the thing and we had only seen the contents of it because they cut it in half. the lady straight up told us she wasnt going to give us our money back or even replace our order. my bf left the place in a horrible mood, by the time we got home i opened the teriyaki bowl i had ordered and the chicken was all burned.
Needless to say....We are NEVER going back there again. they lied, they were rude and they dont care about customer satisfaction.