Studio DNA

In Support of Leslie - Scott E/Demo Seal is Lying

by DLishUs33

Hey DemoSeal

While we are sorry that you did not have a good experience, your review is disingenuous or false. As you know, we've spoken on several occasions. After the last incident when you were rude to our front desk person because she informed you that Leslie was with clients and could not come to the phone to help you style your hair.

In speaking with Leslie, she told us that you kept insulting her. Her neighbor in the salon is our coordinator who confirmed Leslie's experience. When we spoke with you, you told us that you really enjoyed Leslie, that you wanted to stay with Leslie and that you realize that you can be very demanding which people take as abrupt. In that conversation we suggested that perhaps another salon might be best. You asked us to reconsider and that if Leslie was still uncomfortable, then you would respect our decision.

After your last visit, Leslie informed me that working with you was just as unpleasant and that you essentially make her feel badly. We do not tolerate that.

We informed you, when you called to schedule an appointment, that we were returning to our original assertion, recommending that you visit another salon. Your reply via email ended as follows:

"I'm going to trash Leslie and Studio DNA to everyone I know and I'm going to post negative reviews on every site I can find: yelp, google, city search, etc. Not just one either. I'm going to continue posting until I get bored or until I feel better, whichever comes first.

Leslie gives a good haircut but needs to check the attitude and ego. And you should pay more attention to how your clients are treated. Leslie may pay for her chair, but your brand name is still attached to her actions.

Best of luck and I'll see you on the review pages."

Since your review states that we were horrible on every possible front - I am not sure why you continue to care why we would not keep you as a client. It seems to me that Leslie assertions are indeed correct.

TERRIBLE - WOULD NEVER GO AGAIN

by DemoSeal

My hair cut was decent, not worth the price, but not bad. However, the service and employees were atrocious. The receptionist lacks people skills and basic problem solving skills, making it very hard to communicate with her effectively. My stylist, LESLIE, was rude and beyond arrogant. In fact other than celebrities I've worked with, I've never met someone who has such an inflated ego about what she does. It made the entire experience miserable and I only got a mediocre cut to boot. Would never go back and would never suggest to anyone. EVER.

BRENDAN PADILLA is our top choice.

by EdONeal

I live on Long Island but my family and I make occasional trips to the L.A. area, and on every visit try to arrange a styling with BRENDAN PADILLA. He does my hair, my wife's, my adult children's, and two grand children's. He gives excellent advice in considering alternate styling, relates well to males and females, oldsters, young adults and young children alike, works quickly and skillfully, and none of us have failed to be delighted with the final result. He's interesting and personable without being fawning or intrusive.

• Pros: Good advice, extremely skillful and artistic stylist, personable and interesting, relaxed but efficient.
• Cons: None of which I am aware.

Best stylist, bar none

by Andrea411

If you're reading this, you were in my position: searching for a stylist, not wanting another uninspired cut and not knowing where to go. Stop Searching, Call Brendan. I didn't know him or L Salon other than they were close to me, but I read the reviews and decided to go for it: I couldn't be more happy. I was ready for a cut from long hair to short, and Brendan worked with me until I was completely comfortable with where we were going. AND I GOT THE BEST STYLE EVER! It's literally a style that you can get up in the morning, run your fingers through it, and go. Plus, it's an actual STYLE, not just a cut. I get so many compliments, and I feel great. Trust Brendan. I have found my stylist, and I'm not looking back. Brendan, thank you, you're a dear.

• Pros: Brendan has natural talent, and cares about how you feel walking out.

Everyone was raving about my hair

by evening_scarlett

Stylist Wendy Lallas cut and colored my hair for my next day baby shower. Everyone loved it! People commented on it all day. She cut my hair in a style that was so cute and intuitively framed my face in the best way possible (and with all the extras of pregnancy, this was quite a feat!). I had to drive over 35 miles to get to her and it was well worth it!

• Pros: up to date looks and style, great color!
• Cons: far drive (for me)