(877) 211-9810

1015 N La Brea Ave
W Hollywood, CA 90038 34.089167 -118.344084

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Neighborhoods: West Hollywood, Central LA

What People Are Saying About Best Buy

Featured Review

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In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Editor's Tips

The Extras:
If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Know Before You Go:
Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Look Good:
Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
ambiance
100.0% positive
  1. This store is always fun to shop in.
menu variety
100.0% positive
  1. best buy has a great variety of electronics and video, but I always feel like I am left unattended.
  2. just recently (1-7-07) stopped by Best Buy at the Gateway in West Hollywood and wow--unbelievable selection and prices.
overall
100.0% positive
  1. Very great store when you have a coupon or you go the sales or shop on the promotion days.
  2. great place to look around and tinker with electronics.
service
83.33000183105469% positive
  1. visited the store the last week, I saw good products, but no really good people, mean the sales guys, no showing attitude of help you, I e.
  2. The service is horrible at this Best Buy.
  3. Best Buy need better people !
value
100.0% positive
  1. just recently (1-7-07) stopped by Best Buy at the Gateway in West Hollywood and wow--unbelievable selection and prices.
1 Star Rating: Poor

02/16/10

worst service ever.

by mustcop at Citysearch

i bought a tv through their website with in-store pickup. entered the CC number, then waited for email confirming. got the 1st email. then it said wait for a 2nd email that will have someone in the store actually "reconfirm" inventory. it mentioned that email could take anywhere from 15-45 minutes. i check back maybe 15 minutes later and lo AND BEHOLD i got the 2nd confirmation email. so sweet? tv is ready to be picked up. i go there show customer service my print outs, confirmation emails, etc and they cannot find the tv. then they tried to give me a run around stating the email confirmations are nto accurate. i asked her why does it state an employee will go look for it, then send another confirm email? she had no response. i mean she was an idiot. long story short (tired of writing) i phoned into corporate and threw her (the person who "works" in the tv area) under the bus. i got $100 bucks. lol @ her

  • Pros: parking garage
  • Cons: service
2 Star Rating: Below Average

11/24/07

Below average for the Best Buy brand

by jericsmall at Citysearch

This Best Buy at the brand new facilities at La Brea and Santa Monica seems to be a good thing, but the staff are probably the least well trained I have experienced, that is IF you can find them. From all other appearances, this is simply the standard Best Buy ... large, TVs grouped to one area, computers in another, DVDs and CDs taking up the center, etc. Love having this store in the neighborhood, but I'm totally willing to drive out to any other of their area stores to get the service I want and sometimes need. Sorry guys.

  • Cons: Parking is annoying

The Details on Best Buy

Place Categories:

  • best buy
  • great store
  • horrible service
  • best buy brand
  • good products
  • really good people
  • great place
  • great variety
  • great stock
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