Fibermark Mark The Carpet Bagger

07/19/11

Happy camper

by jonesmalones

I couldn't be happier with the way my rug turned out. I didn't realize how difficult it is to clean sisal rugs until i went looking for someone to professionally clean mine. Mark explained the process and took extra precautions to make sure it wouldn't get damaged during the cleaning process. Thanks to his hard work, it looks better than ever! His prices were comparable to the rest, and his friendly staff made the whole process all the more enjoyable.

04/08/10

Fibermark rocks!

by lynda kahn

I am so happy with the cleaning job Fibermark has done on my B+B Italia Charles sofa. It looks like new but really it is 8 years old! Thankyou again....Lynda Kahn

• Pros: Excellent job

03/12/10

Rescue your sofas and keep upholstered furniture brand new

by serpico1

I cannot recommend Mark Goodman and his team at Fibermark more highly. We have a white sectional and Mark has saved it from red wine and muddy dog prints on numerous occasions. If his team come to clean it, it is instantly returned to new. They are willing to work with all my upholstered furniture and always do the best they can to remove stains. If you buy any sort of soft furnishings, have Fibermark come and spray it with protective sealer, before you have the accident. It makes social events and visiting children far less stressful!

• Pros: best insurance for your soft furnishings
• Cons: non

08/03/09

Fibermark is the best!

by sjmk

We were new to West Hollywood and needed a sofa cleaned. We received a recommendation from B&B Italia in Beverly Hills for Fibermark. We have continued to use Fibermark for multiple projects (e.g., carpet cleaning, drapery cleaning, upholstery cleaning, and upholstery repair). Each and every time, Mark has responded to my requests immediately, and each and every time I am shaking my head that the furniture, upholstery or carpet looks like new (even after some ugly spills and stains!). Thank you Mark and Fibermark – we will continue to use you guys as long as we’re in L.A.!

• Pros: Quick response time; great customer service; amazing results
• Cons: None!

07/16/09

They stand behind their product and guarantee satisfaction

by DAE

Fibermark was rated the top carpet cleaning firm in LA by LA Magazine so we reached out to them to clean our carpets. The carpets looked outstanding, but there was an area that had an odor. I contacted them and they immediately came back and fixed the problem without any push back at all. It was a great "service recovery". They stand behind their product!!! Also, they followed up to make sure I was happy. I will use them again and would recommend them to anyone who is having their carpets cleaned. Please note that they are not cheap, but the premium was well worth it.