Burbank >Computer & Internet Services > Computer Geeks
1713 W Verdugo Ave, Burbank, CA | Directions 9150634.167775 -118.323844
I LOVE THESE GEEKS!!! My son dropped hi Macbook and I downloaded some nasty virus all in the same week. And of course, it's tax time so every penny counts... I brought both computers in on my lunch break. They checked me in and gave me my claim check and said they would call in a few days. Next day, phone rings and I was so glad to hear my sons laptop did not need a new screen but only a loose cable that they fixed. Thank God, that saved me a bundle... My PC got cleaned up as well as tuned up and I had both back at home in less than two days. Thanks guys! You're the best.
BEWARE! DO NOT TRUST THIS BUSINESS! – I brought my laptop to Computer Geeks Inc. to get the firewire jack replaced. After paying $249, I got the computer back and nothing was fixed; so I brought it back to them. After literally 2 months of calls and waiting, they finally told me that while replacing the jack the motherboard was accidentally broken, and that it needed to be replaced. Weeks later, they then told me that such a motherboard is no longer manufactured, so I asked for reimbursement for my now useless computer. They said that it was not their responsibility. After several long argument sessions with them, I asked them to reimbursed only the money I paid for the initial repair. They then told me that they would reimburse $164 of the $249, but not the remaining $85 because it was a "diagnostic fee". I BASICALLY PAID THEM $85 TO BREAK MY COMPUTER. I could have easily done that at home for much less money. THIS BUSINESS TAKES NO RESPONSIBILITY FOR THEIR ACTIONS AND AS A CUSTOMER I WAS TREATED LIKE DIRT. I have never had a worse interaction with any business or employee. DO NOT TRUST THIS BUSINESS!
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