great red wine, great awsome service, love chill place, good ok food, best wine bar, slow service, nice glass
BottleRock. Sorry, I was disappointed for a number of reasons. The service was mediocre, I found the servers to be less than knowledgeable on wine - it's a WINE BAR!! The temperature of the wine was off - red wine should not be warm. Finally, a cheese plate should give you samples of cheese, not a slice per sample. I've been to high end restaurants and these people do not know what they are doing. Was disappointed and I think they are very overrated.
Bottlerock Should hire new management. So we heard about this place ,and went with a group of friends few nights ago.Since we were seven in the group,the bald manager told us an hour wait for a table.Not only we were treated pretty bad but his attitude is horrible towards customers.He has an accent,perhaps he doesn't speak good english or doesn't care about customers.We left within few minutes and wont be back.This place needs to get better management and people who listen to customers,rather than arguing with them.
Best wine bar in LA, period!. Oh boy! Where do I start? Okay, last Tuesday I went there with a date. I have known Kim, the manager, for a long time. He greeted us and he asked me what we were in the mood for. I told him we wanted to try something great from the Rhone Valley. Two minutes later he brought a bottle of Hermitage 2003. It was perfect! Kim knows my palate and I trust his judgment. He is always providing value. In other words, he offers you the best wine for an incredible price! Bottlerock's concept is amazing. You can open any of the 800 hundred bottles there, as long as you commit to two glasses. That is unbeatable! Thank God LA has finally come up with the best place for the best vino! Keep it up, friends. I will be there next week!
Best customer service. Bottle Rock.... "ROCKS" We were in this past weekend. We had the best costumer service experience. We had the pleasure of Kim taking us through our wine experience. We learned more from him then any wine tasting we have ever been to. This place was really busy that night and still he took the time to explain to us what we needed to know. Bottom line... Kim is exceptional! Thank you so much!!!
great wine and cheese. Love bottlerock!! I have been there a few times, and have always enjoyed myself. The cheese selection is amazing...i tried a 3 cheese tasting plate, and paired with a really nice cabernet that was recommended by the waiter, it was truly tasty! I just tried their new grilled cheese too, and it's to die for! Service is wonderful. Really helpful, especially for someone like me, who wants to venture out and try new wines. great atmosphere too. I took my girlfriend there, and she loves it. Romantic but fun too. Great place.
Love the wine!!!. My boyfriend and I stopped by on an afternoon walk around Culver City. The manager, Kim, helped us pick out a few bottles. Not only was he helpful and fun to deal with, but we ended up with some amazing wine. We'll be back...yummy!
Great celebratory venue!. This is the first time I've written a review because, like most of us, time is a commodity. I felt compelled to in this case as BottleRock helped make my birthday celebration awesome. The service was stellar. The Manager was extremely attentive. The wine suggestions were spot on. My wife and I plan on returning whenever we're looking for a fun night out and/or a great bottle of wine.
Tasty tapas, nice wine selection. Slow service and pricey. Went there 2 weeks ago with a buddy from work expecting the worst after reading all the reviews about them. We went on a Wed. night and the place was fairly full, but we were able to get a table and some uncomfortable stools right away. It took a few minutes to get the waiter or anyone to get a menu, after asking for it, 2 guys behind the bar, 1 waiter and 1 female runner/busboy type for the whole place seemed to lend credence to other reviews that service was lacking. No more so than having to wave down the waiter for whatever we needed and him not stopping by our table very often. Tapas and wine go pretty quick so one would expect a few more stops by the table would be nice, but granted it was only that 1 waiter. We had ordered caprese and a turkey melt with a glass of merlot and brunello. I was pleasantly surprised by how tasty the tapas were so much so that we ordered another round of the same ones. I was disappointed that for 10 and 14 bucks, that they couldn't fill the wine glasses up a little more. The pourings were right at the halfway point in the glasses. I would recommend this place in definite moderation due to the small tapas and priciness. Service was slow, but nothing to tear them a new one over.
just a note.... last week i went to bottle rock on saturday night. i love this place but something happened that really disturbed me and had to post. there is a new manager there and i believe he has no personal skills for a bar/restaurant. he was rude to the patrons, usy doing nothing and at one point was screaming at our server on the floor in front of the customers for what i heard to be a just nonsense. if the manager reads this, please get it together and be a professional.
2nd Time, a Better Time. This past weekend, my girlfriends and I stopped by Bottle Rock after a horrific time we had back in January. We remembered the food taking forever and our server being a bit rude and talking way too fast. To our delight, our group had a great time. Our server was patient with us and gave some great suggestions to pair with our cheeses. It seems now a more relaxed enviornment and great staff. Go to this place, you will LOVE IT!!!
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