Morgan & Company Jewellers

01/25/12

Superb high quality jewelry and watches

by pbennettd

I have made numerous purchases over the past several years. The store carries high quality jewelry and caters to high end watch connoisseurs, specializing in Patek Philippe (new, pre-owned, and vintage). Marcus, the owner, has a vast knowledge of both watches and jewelry and understands his customers wants and needs. The entire staff has always been friendly and personable. The prices I have paid are fair and reasonable for the high quality items. I have gotten complements on virtually every purchase for my wife and know I have gotten excellent value on every purchase I have made..

06/30/11

Shocking

by helloimdavid

What in the world just happened?

I called the store to ask about shortening my watch bracelet, as it was too big for me. The representative who answered the phone was rude and unbelievably arrogant.

Granted, I didn't know what to call the watch bracelet at first, and I told him I was looking to shorten my watch strap, to which he rudely cut me off and told me he couldn't shorten a strap because straps were leather. He then proceeded to listen to me explain what I was talking about, interrupted and told me that it was called a bracelet, told me they were closed, and hung up.

...this store gets one star only because I can not give it zero.