Hotels >Holiday Inn Universal Studios-Hollywood
great service, recommend family hotel, nice place, nice patrons, cool places, not like hotel general manager, cool martini
Poor Customer Service and Road Noise. The rooms were low quality and can hear cars loudly. They people at the front desk are just not service oriented. Upon arrival, our family had to haul our own luggage because the bell man had other priorities.We requested towels by the pool several times, it took them 45 minutes to respond. The shuttle service was unorganized and our family was left at Universal Studies awaiting for a ride back because the shuttle was too full to transport three families. They had a good pizza delivery service and rooms were clean--a little but 'tired' older room. Hotel needs to replace external windows and sound proof. Overall, the front desk was rude and not helpful at all.
BEWARE - BED BUGS.
Stayed in room 419. The first night there I was attacked by bed bugs. Unlike most people however I have an allergic reaction to bed bug bites thankfully not to the point of anaphylactic shock but severe enough to need prescription antibiotics and rash/bite cream. Since I was on vacation I needed to go to the ER (Providence Saint Joseph Medical Center) to get treatment and basically lost a day of my vacation time and spent the rest of my vacation at another hotel (which I had to pay more for) in pain.
The staff was rude and was more interested in covering their liability. They promptly removed the bed bug we caught in a glass to show them and then hurriedly refunded our one night stay and washed their hands of us.
What a horrible experience. I pray I did not bring any bed bugs back home. So far so good. Thank god.
Terrible STAY AWAY.
For the price they charge $180 per night I would stay somewhere else.
Horrible service from front desk to management.
Every single day I would ask the cleaning crew for extra 2 towels every single day they would not do it.
They charge $14 a day per car for parking and the keys they give just stop working every couple of days.
They people at the front desk are just not service oriented. It feels like they have been forced to be there.
They double booked one of our two rooms.
They charged room service to our room when we ordered takeout.
Just one thing over another and never any show of apology, just "OH OK".
I had better service at motels.
Ok. This place is ok. Not the best I've ever been to, but pretty good. 3 stars. I would definitely check it out if you're in the area, but there's some other cool places to go as well.
The best week ever!. I absolutely would recommend this hotel to families. The service is amazing in both the hotel and the restaurant. Everyone was always very welcoming and friendly. I will be back!
Nice place to stay..... I stayed at the hotel with my fiance for 3 days. This is a clean place centrally located. The service was great and the patrons are nice as well.
Just a nice place to stay. I have all my family and friends stay here when they are in town. It has a Disney feel to it. It is in a cozy area.
Wrong trend in the wrong place. "Splash!" is the hotel bar at the Beverly Garland Holiday Inn. It is not what you would expect from a hotel bar but rather something you would expect along Ventura Blvd. The music is loud and sometimes obnoxious rock/rap and hip hop. The multiple TV's are great but should be showing sports. The nightclub shares space with a nasty 70's style coffee shop. The worst thing, however, is the $5 it costs to park and the machine doesn't always work! We asked the bartender why the TV's didn't play football and we were told the hotel general manager "doesn't like sports". There is a cool martini on the special drink menu that has a flower floating on it that you can eat! Very cool! Overall, it's never busy and it's too loud. The outside patio is nice with comfy seats but certainly not a place to people watch...
For more than 50 years, this hotel's familiar green sign has signaled budget-friendly lodging for families and business travelers..
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as four children per family (age 12 or younger) eat for free at hotel restaurants. Other amenities include 24-hour business services, an in-room coffeemaker, iron, hair dryer, room service, a swimming pool and a fitness center.
Holiday Inn hotel bar makes its mark with a hip new look, while retaining most of its low-key charm..
Despite an extensive "Hollywood" makeover, this hotel bar isn't the Valley's version of Skybar or the Standard. It does, however, offer cheap drinks, friendly staff, tasty appetizers and exotic cocktails. The remodeled interior has a modern sensibility: tinted mirrors, flat-screen televisions and stretched-out booths. The outdoor patio is spacious, and a makeshift dance floor appears on the weekends when blue-haired conventioneers and buttoned-up business travelers give way to local partygoers.
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