ZenSpa - Calabasas Day Spa

10/16/09

ZEN SPA FOR LIFE

by koosh

Hands down, Zen Spa is the best spa that I ever went to. The place is really Zen and relaxing. The staff is nice and they have the knowledge of all the treatments, and they can help you out to choose the right treatment for you, unlike the other places that are just trying to sell you something and take your money; I spoke with a lady named Florence (with excellent customer service). She was really helpful and she made sure that I get the right treatment, since I was in a car accident!

I will go back again and I highly recommend the place to others too.

Thanks Zen Spa

10/02/09

Very Unfortunate

by R Sullivan

Our family has been going to Zen Spa for the past several years and have always had a positive experience until recently. My wife scheduled a massage for me on Father's Day. I checked in at reception and proceeded to the lounge area where I waited for 45 minutes. I was then told that the receptionist thought I had not shown up for my appointment. (The same one that checked me in!) The Manager was very apologetic and made every effort to make it right and we left somewhat satisfied and understanding.

I called yesterday (Thursday) to schedule another massage and was told that the therapist I requested would be available tomorrow. (Friday) I arrive Friday and am told that my appointment is for Saturday and she must have gotten her days confused.

I'm not sure if this happens to anyone else but our time is too valuable to waste on this type of blunder. It is too bad because we really enjoyed going there. We will probably start using the Spa at the Four Seasons in Westlake Village. Yes it is more expensive, but I can plan my day around it and not be left disappointed.

• Pros: Great Environment
• Cons: Poor Scheduling

04/14/08

Best Couples Massage

by kari1986one

My husband and I recently had a romantic date night at ZenSpa. We received the couples massage in the couple?s suite and it was really relaxing. My massage therapist was Audrey and my husband?s therapist was Victoria. They both gave us BodyWork massages. It was very romantic and the staff was so sweet. We are going back again. We highly recommend these two massage therapists for BodyWork Massages in the couple?s suite.

• Pros: Very peaceful
• Cons: Difficult to get an appointment on the weekends because they are so busy. Call ahead