Dashing Diva

09/03/10

Dissapointed Diva...

by b9san

Found this place on the internet and was excited to make an appointment. Cleanliness is very important to me as well as fantastic customer service. Made an appointment for Saturday at 10:30am figuring it wouldn't be too busy and I wouldn't be rushed out. I arrive early and the young woman receptionist was rude. She didn't greet me or ask if I could be helped. I had to greet her first! The mani/pedi I received was nice but the polish on my fingernails peeled off within 2 days! When I was finished and ready to pay the receptionist kept true-to-form and was as rude to me as when I arrived. I was standing there waiting for my bill, she said nothing to me just handed me a receipt for my services, she didn't ask me how the service went and if I was happy, didn't say thank you and when I left she didn't say good bye or come again. HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. Will never return to Dashing Diva. When I pay as much as I paid for a mani/pedi I expect excellent customer service - this is NOT what I received here. Very dissapointed.

04/03/09

VIRTUAL NAILS SAVED MY NAILS

by ashlinb

I found this place by accident and when I discovered Virtual Nails, my years-long acrylic nails nightmare ended. Virtual Nails allowed my badly damaged natural nail beds to heal and now my real nails are strong are healthy, but I can't resist the pretty Virtual Nails--

The great thing is if I just want natural nails for awhile, it's no problem, cause when I take them off, my own nails aren't ruined. It's no more expensive than getting fills for acrylics and you don't have to do it if you don't want to...

and, I had a pedi, too, and it was heavenly...

This place is clean, pretty and everyone is nice, professional and knows what they're doing...

I'm telling everyone about Dashing Diva...

• Pros: Best solution to acrylic nails
• Cons: none

01/27/09

Dashing experience.. not so much

by smbay22

I was excited to get a mani and a pedi with a friend of mine who had gone to this salon. It was early on a Saturday, and we walked in they didn't seem too busy maybe about 6 women getting serviced. So we walk in and a woman greeted us, then went to answer the phone. We stood there and since I had never been there I looked at the marketing and also the "menu." We probably waited 10 mins before someone asked if we needed help.There was a gentleman standing at the counter but was distracted. Anyways, they told us they couldn't take us because they were "busy," and that we would have to come back 3 hours later! Unbelievable, because we didn't have an appointment. I find it interesting to turn away paying customers, and at that a NEW customer when there were salon technicians who were not even busy. Instead we went somewhere else, and I was way more satisfied and I got more for my money in the end.

• Pros: Colorful and inviting
• Cons: Staff, customer service

09/04/08

What a find!!

by TheHOFF

I can't believe I just happened to walk into this place last week. I've never had a more enjoyable experience at a nail salon. Seriously, most of the times, getting your nails done is usually a drag and most of us women treat it as a chore we just have to get done. But this place just rocks. I had some much fun talking to my technician as well as the lady getting a pedicure next to me. The vibe is absolutely perfect and there is no place that will be more sanitary. I don't live in this area but I am sure it will just be a matter of time before they start popping up everywhere!

• Pros: Vibe, Free drinks on Thurs and Fri nights, location!
• Cons: Too far from my house!

03/30/08

Dashing Diva in pain

by croquis

When I first walked in I was dazzled by the decor, the advertisements, and the creative marketing. I was impressed by the "cleanliness" info on the brochure. I was given two girls for my manicure and pedicure. They talked to each other in another language. I tried to join in and they laughed because I misunderstood their comments. The pedicure was painful. My skin was filed instead of my nail. I had to ask her twice to stop hurting me. She also poked to hard with the under the nail instrument. Minimal massage for both feet and hands. I ordered tea and it never came. I asked for it again when my nails were drying. The tea was too hot to drink until after my manicure was complete. They didn't charge me for the drink. The concept and marketing is spot on but the same experience of painful torture and foreign language have me wondering if the goal is not what I thought I was buying. I will try other venues but I would try it one more time but ask ahead of time for someone more experienced. I thought I was training someone how to manicure painlessly.