10/29/09

Five Star Tire is Five Stars!!!!!!

by caole1

Five Star Tire is GREAT!!!!!!!!!!!

They have been wonderful. The mechanics were compeent and have worked endlessly helping me with the complex problems I had with my chrysler TC by Maserati. They have been generous and often done things withough charging. They remind me of the neighborhood mechanics I grew up with in New York.

Geroge the manager is very kind and helpful. I had an experience where I was told by another auto service dealer that I needed a new compressor for $700.00 to fix my AC. I brought it to Five Star for another opinion, George, the manager thought it didn't need all that work. As it turned out the Five Star mechanics fixed the problem perfectly for $48.00.!!!!!

They have always been helpful and never overcharged me. These guys are the best. I have sent friends to them and they have all called and thanked me.

I can't recommend them enough.

George has always treated me and my friends with respect and a willingness to try to solve the auto problems without breaking the bank.

Their name reflects who they are!!!!! Five Stars

• Pros: Reliable and Reasonable

10/09/09

Avoid these guys like the plague

by kbarry03

Be careful of these guys. The work that Five Star does is sloppy, and I'm not even sure they can be trusted to do the work you pay them to do. I went there a few weeks ago to have my car serviced, and they did a terrible job. First, I had a tire rotation, and within a few days two hubcaps fell off, and I lost them. When I went back there, the guy tried to tell me that it wasn't their fault, the hubcaps probably got stolen. Right. Then they replaced them with the cheapest hubcaps possible (to be fair, I could have waited for replacements, but I was about to move). I also had my air filter replaced and had a transmission system flush, with new fluids and kit etc. I just recently took my car somewhere else for an unrelated issue, and they told me that (1) one of the screws to hold in the air filter was missing and (2) the transmission fluid was dirty. (I did not even ask them to check the work that had been done by Five Star or, for that matter, even tell them ahead of time that I had had this work done.) So Five Star did a poor job with the tires and air filter, and possibly did not even replace the transmission fluid as I paid to have done. My roommate also went there in the past once for a flat tire, and they told him that the flat was caused by having worn-out tires, and that he should get new ones. He then took his car to another place, and it turned out to be simply a nail.

• Pros: location
• Cons: service

08/04/09

Honest Rock n Roll Mechanic Shop

by Longhairrocker

I've been in Hollywood 20 years. I will never go to any other shop. I've been going here for a few years and have always found their service to be excellent. Last year took my truck to get the front brakes replaced. They called me an hour later to tell me that my brakes were fine, come pick up my truck, no charge. No shop does that. Most shops will replace things and charge you for unnecessary repairs. In these tough times it nice for me to drop off my truck and know I'm gonna be treated right.

• Pros: They get it done right the first time.
• Cons: No free beer. JK haha.. None