best tour, good experience, worst customer service, awesome tour guide, helpful staff, recommended highly, reasonable oh yeah
Hollywood Celebrity Home Tour EXCELLENT!. Thank you LA City Tours for making my families visit to LA so memorable. Taking a tour of Hollywood was the best decision to start our Thanksgiving week with our family. Since I live in the city I was skeptical about taking a tour of Hollywood with my overbearing family but the three hour tour celerity home served to be a way not to hear any complain and actually have fun. Our tour guide was hilarious and professional. The staff was efficient and all the driver, Sabrina, kept us entertained while waiting for the tour. This company seemed like a family of fun folks. We even saw James Gandolfini! Sabrina our guide has
Awful experience - use another firm.
Awful. Don't use them.
I almost never publish negative reviews but this service was so bad I dumped the tour. Here's a few examples of their awful service.
1) Surly staff ignored us at the office even before we booked the ride. I should have taken this as an early indicator.
2) All the office pictures showed 'polarised glass air-conditioned buses', which is what we wanted as it was a very hot and bright day.
3) Bus arrived very late. They kept telling us how good it would be but it was clear that they were used to delays and were really more interested in filling all of the seats.
4) Bus arrived and was an oldish open air truck with seats. Nothing like the pictures.
5) I complained and was harangued by one of the staff.
6) Asked for refund and told they don't do them.
7) Second member of staff came over to stare me down (intimidatory).
8) I gave up and walked away from the trip. $80 down. It felt like I'd been mugged.
In fairness, another member of staff was relatively pleasant, but from what he said I think my experiences were not so uncommon.
I hope others read this and select a different firm. This company have what I consider to be awful service values and a contempt for their clients.
Very cool introduction to the Hollywood scene.
Imagine being driven around all the Hollywoood landmarks, open top luxury tour bus, funny tour guid making it more like a show and in the end, I came away with a very good first impression of Hollywood and it's surroundings.
made my vacation. I just got back from a holiday vacation to LA and decided to take a bus tour. I researched a few different ones and decided to go with LA City Tours. Thank god I did because the experience was unbelievable. It really made my vacation! Thanks LA CITY TOURS!!!
Best tour ive ever taken!!. My husband and I take tours in every new city we visit and i have to sat, LA City Tours was the best one we've ever taken!! It did not leave anything about LA to the imagination...we literally saw everything we couldve ever wanted and more!!! the tour guide was awesome and he made us laugh a lot while also giving us an entertaining education on LA. i loved seeing the hollywood sign and all the celebrity houses--we saw so many! my husband enjoyed seeing mulholland drive, belair and sunset strip!! it was truly the best tour we've ever taken and we have been on a lot of them!
Fantastic Tour!!. I'm from Australia and heard about LA City Tours from a work friend who had been on one of their tours before. My friend raved about them so i was expecting a lot and I wasn't dissapointed!! So fun and we saw so many great sites!! The tour guides was always keeping us laughing and entertained. I loved it!!
Amazing Tours of LA!. I used LA City Tours on my recent vacation to California and it was wonderful. Being that it was my first time visiting LA from New York, I wanted to see it all. Our driver was very friendly and kept us entertained the whole time. We got to see everything we wanted of LA and Hollywood and had an absolute blast. I highly recommend LA City Tours if you're looking to go on a guided tour in LA!!
Best tour guide Ive been on. I took a vacation to Cali and wanted to visit Hollywood. AFter doing some research my friend found LA City tours on the web and decided to try it. It was the highlight of our trip. Its so affordable, it is fun and interesting. If you are looking for activities to do in Cali, whether visiting or resident i highly recommend it. Best tour guide i have been on.
Awesome Tour of LA & Hollywood!. I recently visited California for business and had some time to do some sight-seeing so I found LA City Tours and had the time of my life. All the attractions were exactly the photos I wanted and the homes of the stars was beautiful. We even unexpectedly got to meet Cameron Diaz on Rodeo Drive! The Hollywood sign was probably the coolest part of the whole tour and it didnt cost much at all! Highly recommended for anyone unfamiliar with LA and wants to see Hollywood!
more than what I expected. WOW!! I was very surprised at how good their tour was. The last thing I wanted to do was go see where other people live especially people who have more money than me. But my sister talked me into it and we had so much fun. The weather was great, the tour guide was hilarious and it was just a lot of fun. I highly reccommend this company and tour. Oh yeah and the prices were reasonable.
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