great professional massage, great little massage place, friendly staff, clean facility, reasonable price, terrible experience, authentic professional thai massage
Horrible. The owner is the rudest person. Do not come here if you want a relaxing experience. When you make you appt. the make it very clear that you bring a tip, that it be 20 percent and that it be cash. If you are early for your appt and the girl is not doing anything they will make you wait, while she does nothing. They owner has a big ego and they make you feel unwelcome and make u feel like they just want the money. They could care less. I understand everyone is in business to make money, but a massage is supposed to be relaxing. Not unpleasant. There are way better places like Thai sabai in westwood. At least they are friendly. Never again
Good Massage. The Thai Spa is really a good place to come to if you are looking for a good quality massage. This place makes you feel so relaxed and the massages are very good.
Needs new management!.
This place gives a terrific massage, BUT, it has two major problems.
Problem 1: ambiance is very poor - the rooms do not look like this photo here - sort of run down. Also on weekends, the owner's noisy son runs around the place making noise.
Problem 2: appointments are not kept, especially on weekends, twice I was forced to wait over 20 minutes because the manager made booking mistakes. I left both times without the massage and no real sorry or compensation.
This place started out great, but the last three experiences has been terrible.
My New Thai Spa. My new favorite spa! I usually go to Burke Williams or hotel spas.. I am a little tight with money right now so was looking for a cheaper place. I was scared at first ..But I will come here more often ! The place is nice and clean .. I love the room layout. The massage was great! They are very strong but you can ask for less pressure. I loved the massage technique ..The only thing I wish they had is steam and sauna.. but the massage was so good I don't really care. I highly recommend
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Misleading Massage Prices. Our experience at Bangkok Thai Spa started off pleasant, but after nice massage when it was time to pay, they have a sign that says "we suggest that you tip masseuse $10 - $15 per hour of massage" but they actually DEMAND it. A lady stood there and rudely argued that we cannot leave a $10 and demanded $15 each from us....she was very rude....nice massage but be ready to pay your REQUIRED tip. We were a little late getting to our hotel, so we call Bangkok to move our appointment for a couples massage from 6:00pm to 6:30 pm.....they said no problem, but when we got there, they told us that we would have to be in separate rooms due to the change. MAKE SURE THAT YOU ASK QUESTIONS UP FRONT!!!
For the price you can get a great massage. Every time that I have gone there the service has been great and professional. I have been going there for about a year and a half, every 1 to 2 months, and have never had an experience even remotely similar to the one written by the previous reviewer. In regards to the music, I have never been in there when R&B is playing.....or anything other than typical relaxing spa music. Also, I have never obtained an injury from there. If the masseuse is rubbing hard enough to cause injury, a sensible person would have probably told them to ease up. I have been in the single room, as well as the double room with my boyfriend (like the previous reviewer did with her mother) and had no problem with talking, joking, cleanliness of the rooms, or anyone being unprofessional. If the previous experience written about by the reviewer is true, then it is unfortunate and out of character for this great little massage place. However, don't expect to get the works at a place where you are paying $45 for an hour massage, or $65 for an hour and a half. It is what it is.
Avoid at all costs! Spend the extra money to avoid injury and extreme disappointment!.
I decided to take my mom to this spa for Mothers Day. We have both had massages in the past and we were very excited because of the reasonable rates and the reviews on this site. When we go there we were surprised to see that the location was nothing like the website. It was a very dirty store front and it was difficult to find. We decided to go in anyway, seeing as we had an appointment, and give it a try. When we walked in, there was an overwhelming smell of food that had obviously just been reheated in the microwave.
We were eventually asked to go into a room with two beds (we thought we were getting separate massages) and disrobe. We changed and were surprised to find out that the music they had playing was far from the typical spa soundtrack. In fact it was very distracting, loud R&B and rap. We were really disappointed but hopeful that the massage would be wonderful. Two women walked in, started to give us our massages and then began talking at a low whisper. I didn't mind at all, I was still fairly relaxed. And then the talking level increased significantly and continued for the rest of our massage. The two women giving us our massage spoke Thai through the whole massage. I don't really have too much room left so let me sum it up for you!
- Dirty Exterior
- Dirty Interior ( I don't know why the reviews said "very Clean")
- Terrible lingering odor of food (Even in the massage room. No candles or air freshener)
- Women doing the massage talked the entire time in Thai and very loudly joking and laughing
- I was in pain for a week
- My mom was in pain for three weeks. She even had to wear a back brace for two weeks
- Played loud R&B music and some rap during the massage
- Doesn't look ANYTHING like the website!!!!!
ALL IN ALL ****DO NOT GO HERE***** It's dangerous and just an all around terrible experience. Trust me! I don't really know who wrote the previous reviews but they were very misleading!
There must be some kind of mistake with this review. First, I was there the whole day on Mother's Day and never for a second we turned on any R&B or Rap music. We had over 50 clients in the store that day and no one complained about loud music nor food smell. And as for the massage, we have hundreds of satisfied customers and highly doubt you both would get injured in the same day. And by the way the pictures from the website were all taken from the actual place. This review is what misleading. Highly doubt it's a real person, probably one or our competitors who wrote this..
Great Place for A Massage. I have had many massages in Thailand. I have been very pleased with the many that I have received here. They are truly authentic; as good or better than massages in Thailand. I have had massages from several different therapists and all were excellent, Nattaya, the owner, was especially good. The spa is clean and the ambience is quiet, relaxing, and definitely Thai. The staff was friendly, the prices were reasonable. There was plenty of available street parking - something that has been a problem for me at other local spas. I have referred several friends and they have been very pleased with the services and personal care they received. I highly recommend the Bangkok Thai Spa.
An incredible touch of Thailand, here in Santa Monica. How do you create of mix of a great atmosphere, great customer service, great massage?? Ask Natia, the owner of this meticulously maintained den of zen, because she has the recipe for a great business. I have tried a couple of the massage artists and am thoroughly satisfied as they put such an effort to give me what I need in a massage. The facility is so clean, neat and well privatized that I give it a 10!! You cant go wrong with this place, so give it a whirl.
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