Bob's Rooter & Plumbing

11/14/11

Honest and Professional

by lou williams at Citysearch

My house turned 100 this year and my mishmash pipes needed to be replaced. Bob's Rooter & Plumbing gave me the second, most specific, and last estimate I needed. For approximately the amount of my first quote, they also secured my gas pipe and a several other extras. They started and completed the job the day after I contracted with them.

Bob's grandson, Shane, estimated and oversaw the job and I feel that I know this lovely, professional, and hardworking family now! Mat was the capable plumber in charge. He and the whole work crew were knowledgeable, polite, neat, and thorough. It was after dark when they finished, and Shane didn't even mention payment until he returned the next day to inspect the work, cleanup by daylight, answer questions, and and perform finishing touches. Oh, I had asked them to subtract the sink piping from the estimate because it had rather recent new/cheap piping. I wasn't charged for it, but Shane re-piped the sink because he didn't like the ugly stuff.

Nice to know they are a family business; I plan to leave the house and their phone number to my daughter.

10/28/11

Quite happy

by ManyMM at Citysearch

I'm quite happy with the work. Important is that leak is gone. Professional approach and it didn't take much time. I think that the most important thing when dealing with plumbers. I'll count on them in the future.

10/05/11

Professional, Clean, Competent, Honest, and Friendly

by courtney p at Citysearch

After searching online for a plumber to fix my toilet, I chose Bob's because they are a small family-owned business in my neighborhood that has been around a long time. From start to finish, they provided excellent customer service. The technician showed up on time, was very clean and professional and friendly, patiently explained everything to me, and answered all my questions. He instantly diagnosed the problem, had replacement parts on hand to fix it, and the toilet was working again in no time. The price was too low because he refused to charge me for snaking out my sink and he happily spent the extra time doing so. I am extremely pleased with the whole experience and cannot recommend them enough!

09/28/10

Best servicpossible and nice guys to boot!

by cut2muz at Citysearch

Just cannot say enough about Bob's Plumbing. Came out today and tackled a project a "big diamond..hint hint" company wouldn't attempt. An American family company and determined to please the customer. They were clean, courteous and totally professional and the price was more than fair, in fact cheaper than I had prepared myself for. They could have given up but instead worked for hours to solve a complicated problem and I will now forever be a Bob's client. Plus, they're good NFL fans!!

03/15/10

Satisfied Customer

by Jonny D at Citysearch

I am impressed! The plumbers I have called in the past usually were not only sloppy, living up to their image, but not informative and hard to understand! I read the reviews on Bob's and decided to give them a try. Now I know by reading reviews on various companies or restaurants this can be a crap shoot but I did it anyway since I had no other source but the dreaded "Yellow Pages". Bob's Delivered! I was very impressed by his son Shane who came to my home when my washing machine was acting up. He not only showed me the problem but ran cameras and other equipment to inform me of potential problems on the horizon! He was so efficient in his diagnostic process he ended up flushing my water heater, replacing my washing machine hoses, which are the biggest threat to houses flooding and cleaning all my drains in the house! Since my house was built in the 30's and has most of the original pipes, Shane gave me a contract price that is good until the end of the year! I will be calling Bob's in the future to "update" as Shane put it, my pipes. I have to say Shane gave me an additional $10.00 off if I left him a review. He didn't have to do that because I was sincerely happy to do this after my experience with Bob's. It started a little rough in the beginning with the office but turned out very satisfactory! See you soon Shane!

• Pros: They Deliver!
• Cons: Office Staff