great plumbing service, really great plumber, recommend highly, not recommend bob, polite office staff, good contract price, big name plumbing
Best plumber ever. We had a major sewer line problem and we live in an 80 year old house on a hill in Los Feliz. Instead of digging trenches and tearing up the original brick patio and backyard, Bob and his team used a new technology to access the pipe and shoot coating through it to repair the problem and prevent it from failing again. He gave a 50 year warrantee (no that's not a typo) yes fifty years. He and his team really know everything about plimbing and take the time to explain things. He is honest and experienced and his team leaves the place spotless after the job is done. Bob's rooter and plumbing is the way service is seen in films--unreal!
Excellent! Plumber for life... Bob took on a really messed up job from another plumbing company (Schuelke) that I had major problems with & filed a CSLB complaint against & won. It's a testament to Bob's confidence & service that he took this job on - knowing that there were previous problems. Most contractors would shy away from this sort of thing but he didn't - even after knowing the full story. His sons & nephews were courteous, professional and they did an awesome clean-up job in my backyard! They even fixed my tub for free. I am so satisfied with him & his guys that I now have a plumber for life!
Great Family Plumbers. I called these guys because my sewer was blocked. Actually I called another local company first. The other company came out and told me I had to replace my sewer after working on it for about 20 minutes. First off it was difficult to understand them. I didn't feel comfortable, "I felt pressured". They charged me $185.00 after I told them I was going to get another opinion. They didn't even clear my blockage!! So I called Bob's. Bob's son Shane came out and cleared my blockage very quickly. He showed me why the sewer blocked up with a camera. He was very informative and gave me options on what I can do. His price on replacing the sewer was more than the first guys but I will not call them back. I trust this company to do a better job so I made an appointment for next month to have the work done. Very impressed with these guys!
I want to thank all my customers for their patronage and giving us our best year ever! As we continue to grow, we are no doubt going to have a few glitches along the way. We will continue to strive in giving you the best service possible at a price we can all live with. For those people who are looking for a low cost, pop & go plumber who does not share in the same expenses as many professional services such as, liability insurance, licensing, workers comp, adequate service vehicles w/equipment, administrative staff, shop expenses etc., there are many more of them than there are legal entities. I prefer to call them "cell phone plumbers". The perception is they are inexpensive, the reality is in most cases they are unlicensed, uninsured, ill equipped, irresponsible and any kind of guarantee you receive is worthless. The work is shoddy and usually has to be redone by a professional. You are at there mercy. If you hire them, you have NO RECOURSE in case of flooding, fire damage, property damage or injuries. No license, No insurance, No recourse.
Again to all my customers, have a safe and profitable new year. To potential customers, Be smart and hire a professional.
YA BREAK IT, YA BUY IT...NOT BOB'S. I have a 1927 y.o. home which will be changed over to copper as soon as some very critical matters unfold. In the meantime, I called Bob's as I saw they worked on older homes and the tub faucet sprung a leak - the plumbing is old, granted, and perhaps not a simple job. Jason and I had an appt. the next morning but he showed up unannounced that night because he was in the area. He checked the leak and gave me options. The price was higher than another estimate I got. Jason, nice enough guy - comped me a shower head, did say they were higher priced than some others as they had high overhead. None of the options were ok with me...mainly due to price and that there would be more cost to redo the tile he would break thru. Once he left, the leak was now full blown non-stop running water. I called and got a woman who said she would get Bob on the phone. I said I needed Jason to return to at least leave my home in the condition it was in before his touching the tub. I was told it would not be that night. Jason called and told me to turn off the water to the house and use a plumber I had told him quoted a lower price. When pressed, he said yes, he could have been responsible for breaking the 'seat' and causing the heavy flow...but made no attempt to remedy this in anyway. Not even an 'I am sorry'.
Great plumber!!!!!. Made appointment with Bob's Rooter and Plumbing and was given a time window. Bob's office contacted me twice with updates on the time that the plumber would arrive and he was there as promised. Office staff was polite and efficient. Plumber for this job was Bob himself. He had to check a line to the refrigerator for water that goes to ice maker. Bob was thorough and efficient. He took care in keeping area clean and dry and figured out exactly what needed to be done. It is comforting to know that for future plumbing issues we can turn to someone who is reliable, honest and fair. Highly recommend this company.
I called to get an automatic gas line shutoff valve installed on my house (they kind that trips during an earthquake).
The plumbers who were sent to my house were great. Not only did they install the valve, but they cleaned up a crazy maze of pipes and fittings around the gas meter. When they were done, they repainted the pipes and the meter. Taking out all of those 50 year old rust fittings was beyond what I expected as part of the contract.
Great service, great attitude, great job.
I can't recommend them highly enough.
My sewage line was backing up over New Years weekend so I called Bob back. He was there in less than an hour and quickly found the palm tree roots blocking my sewer line. In minutes the pipes were flowing well. I was happy with the job at that point, but he stayed another 10-15 minutes making sure that there were no other partial blocks anywhere in the pipes ("as long as I am here and set up to do this...") I suspect that those extra ten minutes will put off having to call him again for a few years.
Great service again!
Very Impressed!. I had a kitchen sink overflowing from the apt. upstairs when I found Bob's on City Search. Having read so many nice things about this company I thought I would give them a try. My landlord couldn't reach the regular plumber (creep) for the bldg. so he told me to call someone and I'd be reimbursed. Well, Bob's son Jonathan shows up and what a sweet gentleman he was! I was a little surprised at first because he is such a young man but he took care of the problem in less than 20 minutes. He wore his little orange booty's, had a pad for his tools and equipment, cleaned up my sink and even shined up my faucet! After having the regular bldg. plumber slop around my apartment in the past, this was just such a treat! Jonathan is adorable, clean, courteous and a gentleman. Highly recommend these people!
Shane is a Really Great Plumber!. I just wanted to say that after having paid 3 plumbers to come out to solve a plumbing problem, Shane with Bob's Plumbing was the first to really analyze and solve the problem and was able to tell me exactly how much it was going to cost before he started the work. Not only did he do a great job with positive energy he went the extra mile in terms of completing the job in a timely affodable way. I would highly recommend them!
Don't Use Anyone Else!!. I called Bob's because all the plumbing in my house was backed up and I had a number of people coming to visit for a few days. They showed up a few hours after I called, were nice, professional, thorough and obviously knew what they were doing. They fixed my problem in no time and at a very reasonable price, and even removed their shoes before entering the house! It's so hard to find honest and responsible service providers in Los Angeles, but now I've found the one place I will call from now on with all my plumbing needs. I couldn't recommend Bob's any more!
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