Byron Williams Salon

10/05/11

Byron didn't show up on my wedding day - totally screwed!

by ekilpa

Bottom line: Byron did not show up to do my hair and make-up on my wedding day. If it weren't for wonderful friends there to save the day, my Maid of Honor and I would have been completely screwed.

If you are thinking about using the Byron and Tracey Salon for your wedding day, think about this: you need someone you can depend on. The Byron and Tracey Salon, especially Byron and Anthony, cannot give you that guarantee. In addition, brides deserve to work with vendors who respect the importance, value, and time/schedule constraints of the day - Byron and Tracey cannot do that either.

I have no doubt that the Byron and Tracey Salon is good at what they do. I know people complain about their attitude, but at the end of the day, the attitude doesn't matter if the hair looks good. However, they need to actually show up.

The day before I was scheduled to get my hair and make-up done, the salon called and confirmed and everything was good to go. However, I arrived at the salon at 8:00am on my wedding day, and no one was there. I waited 30 minutes... still nothing. I left a message and left. It was 8:30am on a Sunday and my wedding was in 3 hours - Byron's complete incompetence left me with no options.

I rushed over to my friends’ house (who completely saved the day and did a stupendous job). At 9:30am, the salon called and said, "Byron will see you now." Yeah, that is the right way to start that conversation... After explaining that Byron slept in, the salon made a half hearted attempt that involved driving all the way back to Beverly Hills or meeting me at the chapel. At that point it was too little and way too late. Bottom line: the Byron and Tracey Salon did not offer a sincere apology or attempt to remedy the situation that day or in the weeks after. Take it from me, go somewhere else to get your wedding hair/make-up done - every bride deserves much, much more than what I got at Byron and Tracey.

09/20/11

Don't count on Byron to show up on your wedding day

by jvandertol

What I would like to say I can't write, what I would like to do I would get thrown in jail for, so if you read this please help Byron get his rightful Karma and go some where else!

After confirming the appointment the previous day, Byron on her wedding day was a complete no show for my daughters make-up and hair. One and a half hours later, an assistant calls and asks my daughter who is now frantically on her way to a friends to get her makeup done if she can turn around and come back. With the wedding in a couple of hours the only option for Byron and friends to help would be to meet my daughter at the chapel. Uhh, sorry we can't do that.

Did we get any call of apology. No. Message, card, email no. Did my daughter look great for her wedding... she looked beautiful.

So, I'm sure Byron would have been johhny on the spot if your face is on the cover of People, but not for us regular people.

What I would like to say I can't write, what I would like to do I would get thrown in jail for, so if you read this please help Byron get his rightful karma and go some where else!

01/29/11

Thrilled

by mikefa123

Went to Byron to try something new and I got an amazing haircut. Really great. He totally got what I wanted and did a terrific job in a flash. I highly recommend Byron.

05/08/10

Hair

by toni shuster

Niki and Dawn are the best

12/16/09

best hair cut

by Avicky

hi,....i work at the "anastasia salon" in beverly hills and i have been around all the celebrities in hollywood, seen all kinds of hair dos and colors, i also have very, very difficult hair, dry, freezy and thick, nobody could get the right hair cut on me until i went to Byron, in about 30min, i had THE BEST HAIR CUT EVER, the craftmanship of the cut was impecabile, everything went with the bone structure of my face, jaw line and face shape,you guys must try it...i promisse you He is the best...

• Pros: Byron is simply the best stylist
• Cons: the wait was a little too long but worth it