Nelson J Salon (formerly Estetica Salon)

01/18/12

Disgusted

by Laura1600 at Citysearch

Corey is wonderful. But my experience with straightening has been awful. The first time I was told by the owner after having it done on a Saturday I could wash it Monday. It was suppose to be 72 hours. So the straightening failed because of inaccurate directions. This was October 2011

On November 2011, they did another straightening (free) over it because I still have half curly/half straight hair. Wasted 3 hours in the salon and it still didn't work. Hair damaged.

January 2012 had the first straightening done again. It was not until I left that I was told the price had increased by $50.00. Terrible customer service. My hair is damaged and dried out. I look like I have a straightened afro. AS much as I love my hairdresser, I realized I was angry also about the color that she said wouldn't last. They can use color to neutralize the straightener. I would rather have no color and come back then pay. It has to be neutralized anyway why make me pay for the color that won't last?

Disgusted.

On a side note they keep deleting this complaint on their facebook page. You think some one would contact me directly. I have been a good client, paid them well and referred clients. Shame on them

11/28/11

I LOVE SANDRA and ALMOST EVERYONE !!!!!!

by ChristiM8321 at Citysearch

Sandra I is my stylist at nelson j salon for almost a year. She really takes time on me. My hair always come out very nice. Everyone in the salon is very nice and caring. I strongly recommend Sandra and nelson j salon for your hair. The only one thing nelson needs to improve is the make up lady in the back that I forgot her name. Sandra told me that she is very good and try to introduce me to her but she seems not that friendly. I didn't feel comfortable so I didn't make my eyebrow appointment but I will still go there for my hair. Hope this help.

10/15/11

Damaged Hair

by Laura1600 at Citysearch

Corey is wonderful. But my experience with straightening has been awful. The first time I was told by the owner after having it done on a Saturday I could wash it Monday. It was suppose to be 72 hours. So the straightening failed because of inaccurate directions. This was October 2011

On November 2011, they did another straightening (free) over it because I still have half curly/half straight hair. Wasted 3 hours in the salon and it still didn't work. Hair damaged.

January 2012 had the first straightening done again. It was not until I left that I was told the price had increased by $50.00. Terrible customer service. My hair is damaged and dried out. I look like I have a straightened afro. AS much as I love my hairdresser, I realized I was angry also about the color that she said wouldn't last. They can use color to neutralize the straightener. I would rather have no color and come back then pay. It has to be neutralized anyway why make me pay for the color that won't last?

Disgusted.

On a side note they keep deleting this complaint on their facebook page. You think some one would contact me directly. I have been a good client, paid them well and referred clients. Shame on them

07/12/11

Incredible Service

by Janice milf at Citysearch

From the reception desk to the stylists, everyone there is professional and friendly. You won't find anyone with attitude here, just great, smart people who know what they're doing.

01/02/11

good

by mnam at Citysearch

I had a Lifebooker Loot for a color gloss, haircut and blowdry ($190 value) that I purchased for $47. I am a full time student and especially in this economy, every penny counts for me so I usually go to places like Fantastic Sam’s in Brentwood ($35) or Freddy & Liana’s in Westwood ($20), which is not bad, but I decided to give myself a treat for once and try some place like Nelson’s.

I went in 2 weeks ago on a Tuesday afternoon and Nelson was my stylist. Everyone there was really nice and kept offering me something to drink. I liked the interior designing of the whole place and it also seemed very clean. I wanted a trim to get rid of some damage/split ends and wanted long layers. I started off with getting my hair washed, then the color gloss treatment which took 30 minutes while I sat under the hair heater (not sure what it’s called), then a blowdry and cut.

On my coupon it stated: “tip is not included, kindly tip 15-20% of the original price ($190) for good service.” Which would be $28-38 just for tip alone. If I saw that before I probably wouldn’t have bought it because I would have to spend at least $75 which is nearly 3 times the amount I spend on my haircuts.

Overall, I had a good experience and my cut is nice. Also, I really liked the color gloss because it did make my hair shinier but I wouldn’t be getting it again (unless it was really cheap) because I don’t really need it. I feel bad not giving a full 5 stars but I took off 2 stars simply because of the high prices. Although I got a good deal I don’t think I would spend the $70 again because it is too much money for me and my $20 haircuts will suffice. I hope this review was helpful.

P.S. There was a lady sitting next to me who said that she’s been coming to Nelson’s for 12 years and they’re the best at hair coloring. So if you’re someone who’s looking for hair coloring and can afford it, give Nelson’s a try.