350 N Bedford Dr, Beverly Hills, CA | Directions 9021034.067583 -118.404703
Neighborhoods: Beverly Hills
My first time at Nelson J and this will be my LAST! I feel totally robbed from this company. They wasted my time and colored my hair a color I disliked and charged me extra to have it fixed. HORRIBLE EXPERIENCE- DO NOT GO TO THIS SALON!
I asked for my roots to be matched to my current hair color but open for ideas. I had to be at a meeting at 1PM and made it clear I needed to leave by 12:30PM at the latest. My hair dresser, without discussing with me what he was doing and how much it would cost, decided to strip the dark brown from my hair. Before I know it my hair is ORANGE and I have to leave for a business meeting. There was NO way he would finish my hair in time. I ended up leaving with ORANGE hair to this meeting. As embarrassing as that was it only got worse.
I was shocked and unpleased to have orange hair and didn't think it could be recovered. He finally dyed it and the color was way too light. I went from a level 1 to a lever 4 or 3! I never told my hair dresser I wanted to be this light! I asked him to dye it again and he did. I tried to be open minded to the change even though I wanted to cry.
The real problem is when I discovered how much the cost was. Total was $450 but decided to give me a discount for having me there for so long. I was there for 9 hours!!!!!!!
I ended up paying $340. I was DEEPLY annoyed that the majority of my hair cost was due to striping the dark brown from my hair, something I NEVER wanted. I was also told they charged me more to re-dye my hair even though I wasn't happy with it.
I felt robbed and lied too. I left crying and upset. I would never recommend this place. Its full of people that want to make a quick buck and don't personally care about their clients.
I LOVE SANDRA and ALMOST EVERYONE !!!!!! – Sandra I is my stylist at nelson j salon for almost a year. She really takes time on me. My hair always come out very nice. Everyone in the salon is very nice and caring. I strongly recommend Sandra and nelson j salon for your hair. The only one thing nelson needs to improve is the make up lady in the back that I forgot her name. Sandra told me that she is very good and try to introduce me to her but she seems not that friendly. I didn't feel comfortable so I didn't make my eyebrow appointment but I will still go there for my hair. Hope this help.
Damaged Hair – Corey is wonderful. But my experience with straightening has been awful. The first time I was told by the owner after having it done on a Saturday I could wash it Monday. It was suppose to be 72 hours. So the straightening failed because of inaccurate directions. This was October 2011
On November 2011, they did another straightening (free) over it because I still have half curly/half straight hair. Wasted 3 hours in the salon and it still didn't work. Hair damaged.
January 2012 had the first straightening done again. It was not until I left that I was told the price had increased by $50.00. Terrible customer service. My hair is damaged and dried out. I look like I have a straightened afro. AS much as I love my hairdresser, I realized I was angry also about the color that she said wouldn't last. They can use color to neutralize the straightener. I would rather have no color and come back then pay. It has to be neutralized anyway why make me pay for the color that won't last?
On a side note they keep deleting this complaint on their facebook page. You think some one would contact me directly. I have been a good client, paid them well and referred clients. Shame on them
Incredible Service – From the reception desk to the stylists, everyone there is professional and friendly. You won't find anyone with attitude here, just great, smart people who know what they're doing.
I had a Lifebooker Loot for a color gloss, haircut and blowdry ($190 value) that I purchased for $47. I am a full time student and especially in this economy, every penny counts for me so I usually go to places like Fantastic Sam’s in Brentwood ($35) or Freddy & Liana’s in Westwood ($20), which is not bad, but I decided to give myself a treat for once and try some place like Nelson’s.
I went in 2 weeks ago on a Tuesday afternoon and Nelson was my stylist. Everyone there was really nice and kept offering me something to drink. I liked the interior designing of the whole place and it also seemed very clean. I wanted a trim to get rid of some damage/split ends and wanted long layers. I started off with getting my hair washed, then the color gloss treatment which took 30 minutes while I sat under the hair heater (not sure what it’s called), then a blowdry and cut.
On my coupon it stated: “tip is not included, kindly tip 15-20% of the original price ($190) for good service.” Which would be $28-38 just for tip alone. If I saw that before I probably wouldn’t have bought it because I would have to spend at least $75 which is nearly 3 times the amount I spend on my haircuts.
Overall, I had a good experience and my cut is nice. Also, I really liked the color gloss because it did make my hair shinier but I wouldn’t be getting it again (unless it was really cheap) because I don’t really need it. I feel bad not giving a full 5 stars but I took off 2 stars simply because of the high prices. Although I got a good deal I don’t think I would spend the $70 again because it is too much money for me and my $20 haircuts will suffice. I hope this review was helpful.
P.S. There was a lady sitting next to me who said that she’s been coming to Nelson’s for 12 years and they’re the best at hair coloring. So if you’re someone who’s looking for hair coloring and can afford it, give Nelson’s a try.
My hair is good but service is ok – I went to nelson j the first time from reading many great reviews. My hair came out good but what bother me the most is all the staff is on the phone texting and reading magazine. I felt they don't pay attension to their customers. I see staff would be on the phone texting and saying bye to the customer. That is kind of service at nelson j.
loved it – I am a man. I got my hair straighten and cut , I was there for about 3 hours. they kept offering me drinks which was very nice. I got good price, good looking hair and that is all I needed.
go there, make your point, you will get it and you should leave happy.
My Hair is Perfect!!!! – I am very crazy for my blond hair. It has to be a perfect tone - no brass. I love what Sara did for me. Product she use is very natural no smell. My hair is so perfect. Love it. Everyone in the salon is very nice and they really care of thier customer. Thank you
Nelson J Salon hairstylists really know what they're doing. – I have been dying my hair blond at Nelson J Salon for almost a year. I always book my appointment with Sara because I LOVE the way my hair turns out. I am supposed to go back to brunette by New Years but I am having such a hard time parting with the blond lol! We'll see what happens but either way Sara at Nelson J Salon will be the one I trust with my hair.
IF YOU WANT A GREAT HAIR... YOU SHOULD GO TO NELSON – I'm not really big on writing reviews but I took the time to write about NELSON J SALON as I want everybody to know what a wonderful experience I had at this salon. Everybody was nice and very friendly, Nelson even took the time to check my hair and advise his stylist, Ray , what kind of straightening I need. The house straightening was AWESOME. My hair turned out beautiful. Plus it looks so healthy. Ray was so nice and he gave me the best hair cut ever. Everybody was commenting on it. I have never been so happy with my hair.
Believe me girls, and boys, if you want a great hair..you should go to Nelson J Salon.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Nelson J Salon (formerly Estetica Salon) on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.