10/18/08

Buyer Beware

by mhuggs

They will be very nice to you when you purchase jeans. If you try to return them on your credit card the first thing they will say is the systems are down. They try to encourage you to exchange them for something else. Make sure you personally have the time to go return them too because they will not let anyone else do it even if they have your credit card. Trust me... this happened a couple of times. I called the credit card company in the store and they even suggested to them that they can return the jeans back on the card. This only happens at the store on Robertson... other stores returned them with no problem. Hmmm? Maybe they don't want to lose their commission they made on the jeans.

The manager Amir, who acts like the owner is very rude too. He will make you feel uncomfortable for trying to return something.

• Pros: uncomfortable when returning merchandise
• Cons: nice when you are purchasing

11/26/07

All the denim & corduroy you can handle

by marpop

Unlike the store's garish orange sign w/the big True Religion buddha logo, the shop's interior is sort of soothing in that wood cabin sort of way. The workers are friendly and willing to help with whatever kind of fit you're looking for and the selection is enormous -- everything from moss green corduroys to the classic denim washes. There's even stuff for kids -- but I'm sort of hesitant to spend that sort of money on clothes that'll be outgrown in a matter of months.

• Pros: service, selection
• Cons: Parking on Robertson sux