RemodelMatch.com

06/22/07

Great Service!

by donrwest at Citysearch

I came across RemodelMatch about a month ago when I was looking to do a bathroom remodel. I called the number on the site and talked to some nice people about the job and they said they would find someone to handle it for the best price. An hour later I got a call from a contractor the next day the same day he came out to check out my project.

The person I initally called for the job called me back the next day to see how I liked the person, I told him he was ok, but wanted more bids, so they helpfully sent out more people and showed me all the information and reviews on them.

RemodelMatch sent me email updates with everything that was going on to keep the contractor in line, and called me at the end of the job to make sure that I was satisfied and added my review to their site. I couldn't believe the customer service I received. I know that I got the best price I could, and it was done on schedule.

• Pros: customer service, price, reliability
• Cons: managing two companies