Oasis Tan and Spa

11/28/09

Worst place in town !!!!!!!

by Nancy Pollack at Citysearch

So several weeks ago i walked in to get a 1 hr massage and the receptionist was a obese male with nasty breath. I asked him how much was the massage and he replied saying $ 50 a hour so i took out my purse and gave him my check card and he glanced at it and said Im sorry ma'am there's a ATM machine right next to you we don't take cards. I was expecting to get a foot bath before the massage but the masseuse took me to a room that was divided by curtains she told me get ready ill be back. She came back 15 mins later saying sorry i had a emergency call from thai land. I told her its OK, so she started massaging me and several minutes later her phone rang and she told me its her mom again. I kindly told her if she can send another masseuse and she replied saying all the masseuses are on break and i had to wait a hour for another one. I told her its fine, she massaged me for the remaining time and told me i was done ready to go. I asked her if she can wipe off the lotion and she replied saying yes but i need a 10 tip. I told her no im fine and wanted to get out asap. So i walked out and got into my car and wanted to call the manager, so i look up on the building to get their phone # and i spoke with the obese guy about the matter. He told me that hes the owner and he will talk to her employee about the matter and he can give me a complimentary 1 hr massage. I told him i would never come back there again. THIS PLACE IS SUCH A RIP OFF. I WASTED $50 FOR A DIRTY MASSAGE THAT IS ADVERTISED FOR $45 ON THE SIGN IN FRONT AND SIDE OF HIS BUILDING !!!!

I FOUND A GREAT PLACE THAT IS MUCH NICER

BURKE WILLIAMS DAY SPA !

15301 Ventura Blvd

Sherman Oaks, CA 91403

(818) 789-3339

www.burkewilliamsspa dot com

• Pros: NTH
• Cons: Worst customer service ever!!!

08/28/09

NEVER, NEVER, NEVER, EVERRRR AGAIN!

by GinaJean at Citysearch

This place was terrible. I've been here once before for a massage done by a female and it was decent so I decided to come back since the prices were alright. This time around though, everything was completely unprofessional. I was massaged by a creepy guy named Ryan who kept trying to up-sale me during the massage and talking to me while I was trying to relax. As well as the ENTIRE massage I was inappropriately groped. At first I thought I was just being sensitive because I had a male masseur but I knew for sure that things didn't seem right when he started to flip me over and massage my stomach and then kept sleeping his hands over my breasts. I understand that some spas do breast massages to lift and firm the breasts but I did not ask or pay for this and he certainly wasn't trying to massage the muscle under there - he was rubbing his hands over my nipples. I asked him politely to stop and just concentrate on my neck and at first he did, then he would slip his hands down again. I felt completely violated. My towel kept slipping, exposing myself and I felt as if he was doing it on purpose after a certain amount of time when it kept happening and made it so that I was unavailable to fix it and he certainly wouldn't himself. I also felt as if he was getting way to close to my lower region... massaging the space where my leg starts to go into my front region. At the end of the massage he wrote his name "Ryan" on the back of a card and said that he does home visits and offered me a home visit body scrub where he would "scrub everythingggg" and would do me and a friend - but would give me an extra hour - alone. HAH! I kept saying no, but he kept pushing it upon me. When he left and I got dressed and walked back into the main room, he was standing there with another male employee - both snickering at me. I felt completely embarassed and just SPEECHLESS at this point. I called the store the next day and asked for the manager and he wasn't in so I left my name and number, but no one called back. So I called again the next day and politely explained what happened and when I said I wanted to make a complaint about "Ryan" the manager originally put Ryan on the phone! So then I hung up and called back to talk to the manager again.. who was very rude, completely undermined me the entire conversation, and kept cutting me off. Finally I got out that Ryan gave me his card and phone number and he seemed upset with this and then his whole tone changed and he kept calling me "sweetheart" and saying he was so sorry and wanted to offer me a free massage but wanted to get the phone number and check it out, and would give me a call back. It's now a whole other day and I have received no phone calls. Not to mention, this place is cash only - a little creepy and dirty if you ask me. I will NEVER go again and would certainly never recommend this place to anyone!

• Pros: There are non.
• Cons: Everything! and CASH ONLY!

07/10/09

Terrible Massage

by justjen14 at Citysearch

I was going to this spa for massage every Monday, but after a couple months the massage therapist was getting a little to "touchy" if you know what i mean. Then I switched to another masseuse, he was also touchy feely as well. I do not need my massage therapist to comment on how nice my legs are, ask if i work out during the session or be touching me inappropriatley. Will never go back...

• Cons: massage