6151 W Pico Blvd, Los Angeles, CA | Directions 90035
34.053393 -118.375650 View Website
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Los Angeles' answer to the famed Project Runway fabric shop "makes it work" with stacks of fabric and helpful sales staff who will guide novices to the perfect garment starter.
Terrible Service. I have now been in here twice so I now know that my first experience at Mood with bad customer service was not a fluke. Both times I have experienced attitude when asking very basic things like "can you cut me a swatch, please". The owner/manager stood up front with his pet dog under his arm and just barked that they were "understaffed" when I said I was having trouble finding someone on the floor. In most understaffed scenarios the manager would pitch in and help but he just stood there preferring poor customer service over lifting a finger. When I have worked with a floor person they seem like they would rather be anywhere else in the world but helping a customer. I'm actually not picky about service but had to post this because I was so disappointed. Skip this one!
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