07/30/09

New management, not so good

by Loki310

I went to this place sometime last year and it was amazing. I recommended it to a coworker and he had a positive experience too.

I went in March and it was like night and day. Like other viewers have said, there was one Asian woman working there. She was nice enough, but she kept answering the phone during my massage. At one point, she just brought the cordless phone into the massage room.

She could barely understand English, which made communicating about areas to focus on or sensitive areas difficult.

She came really close to my inside thighs. It was uncomfortable.

And like someone else said, she didn't know how to work the credit card machine. It took like three tries before she got my Am Ex card to work.

I visited sometime in March 2009, so maybe things have changed. I just know that I won't be back. Pity, because I really enjoyed the first time I went.

• Pros: Cheap
• Cons: I didn't come in for a pelvic exam

04/21/09

New Management = Terrible Place

by mvukmir

Apparently Knead underwent new management. The old manager (blonde girl) was incredible - organized, friendly, prompt, courteous. Now, that one asian woman works there and is a complete idiot. I went in with one other person and it took her 5 minutes just to assign us to a specific room. The asian lady stopped the massage at least three times to answer her cell phone. Also, she wouldn't shut her mouth during the massage - asking if I had ever been massaged by "an asian lady" before...yes those were her exact words. I came in with back pains,which wasn't alleviated. Since the new management, this place is absolutely TERRIBLE. I feel awful for the other therapists that DO speak English because they are wonderful - Rachel, Robert, Stephanie, etc. Those therapists are amazing - however, I won't return. I'm sorry! :(

03/24/09

Very odd place to get a massage

by CSMobileUser

I entered the place and only ONE Asian woman was working. So, my massage was interrupted 3 times any time someone would walk into the the place or cal. I'm addition, there was no formal introduction nor was I asked if I had any injuries, sensitive areas, etc. The woman also didn't speak much English and got very close to the very very inside of my thighs. She also didn't know how to work the credit car machine- I had to figure it out on my own. In a nutshell- don't go here& if you do-don't expect much!