| ambiance |
100.0% positive |
- “
My children feel very comfortable while they are cleaning and we have established a good relationship with the company. ”
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| drinks |
0.0% positive |
- “
My rugs were also stained from wine and dirt and needed attention really bad. ”
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| food quality |
100.0% positive |
- “
They did an excellent job with the bathroom and kitchen areas making sure any dishes are clean and placed away in the cabinets. ”
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| return potential |
100.0% positive |
- “
When my mother went into hospital for a month the company was so helpful and froze the payments until she was well enough to return home, this was a huge weight of my mind during that worrying time. ”
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| service |
88.10000419616699% positive |
- “
Overall i did received a decent service. ”
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felt the cleaning service was perfect for my family. ”
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have never had any major issue with the service and the quality is superb. ”
- “
Good customer service, great people, cleaning was ok but. ”
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When the crew came to my home they were extremely professional and the quality of service was fantastic. ”
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Good people and reasonalble rates. ”
- “
The crew was very professional with us and friendly with my two dogs. ”
- “
The 2 people who came were very nice and went beyond what the job called for. ”
- “
Yolandas Maid service was Great. ”
- “
recommend your service to anyone seeking to have their homes or offices cleaned to perfection. ”
- “
Everybody was very friendly, they knew what there were doing, and ask me to check overeverything before they left. ”
- “
Yolandas Maid is a wonderful cleaning service with a great deal of professionalism. ”
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was hard to deal with at times since i'm very picky and detailed but the staff remained friendly and professional. ”
- “
The place was not in very bad condition to start with, I simply didnt have time to scrub down the kitchen and bathroom so I thought I could call this service to help out. ”
- “
They come to me every friday and are very friendly so I recommended them at work to a couple of my colleagues who also seem happy. ”
- “
This is the best cleaning service I've ever used though they were a little late. ”
- “
Yolandas Cleaners are a delight for my family and I. The service and cleaners are very nice and a pleasure to work with. ”
- “
The other service did a poor job on cleaning my place and many areas weren't clean or missed completely. ”
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have never used a professional cleaning service before for my home and I wish I had. ”
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The most important part of a cleaning service is knowing the cleaners have a good character and do a detailed cleaning, and this is true with Yolanda's maid cleaning service. ”
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truely amazing service ”
- “
had to sign up just to write a review about my AWFUL experience with Yolanda's maid service. ”
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To top it off, they are such great people with firm values and a focus on ultimate customer care. ”
- “
The cleaners were so friendly and cheerful and and hard worders. ”
- “
They did a excellent job and had great customer service. ”
- “
All they did was vacuum but didn't steam clean them which was the main reason why i order the service. ”
- “
Not all cleaning services are the same, they really gave me great quality service. ”
- “
The company was a little late, but their service was the best i've seen in a while. ”
- “
hire this company to do a deep clean and their staff was so professional and detailed ”
- “
cannot say enough wonderful things and definitely recommend his service. ”
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The management is friendly, professional, well-trained, flexible and available for construction cleaning sites on such short notices. ”
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don't like people in my house all day long. ”
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The agent I dealt with, was very friendly and helpful with explaining the services to me. ”
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the house appears clean on the surface but if you look closer, you'll see poor service. ”
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Superb customer service and reasonable rates ”
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"I will be using this service plus recommend them to others. ”
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Professional, friendly and knowledgable employees. ”
- “
knew I needed a big cleaning crew so decided to call the service based on their reviews on how they handle big jobs. ”
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The Cleaning's staff was very attentive to my needs and concerns. ”
- “
So I started calling friends if they know any affordable service last minute. ”
- “
great service with a smile ”
- “
have never had such a terrible experience with a cleaning service in my life. ”
- “
When I called, the customer service reps were extremely professional and explained every aspect of their cleaning service to me. ”
- “
..i was alittle embarassed but the maid was soooo friendly ”
- “
The customer service which was provided to me was great. ”
- “
have recommended their services to many friends; currently, they do business with at least 5 people on our street alone. ”
- “
They girls work hard and do a good job and i don' have to repeat the same instructions everytime a different crew cleans so I Highly recommended this service for that. ”
- “
And the fact they steam clean rugs and couches was a highlight for me during our first initial service ! ”
- “
The temporary holiday cover cleaners are not as good as the regular ones, but I definitely recommend the service. ”
- “
Very good service and quality overall. ”
- “
Compared to the other services we have used in the past, they offers the best pricing for continued customers, with the most personalized service. ”
- “
The cleaners were so friendly and cheerful and they did a WONDERFUL job. ”
- “
After a friend recommend me, I started using Yolandas Maid and carpet cleaning a little over 2 1/2 years ago when i was pregnant, and Martha and all her people have been really good. ”
- “
had always used other cleaning companys like clean america, who charges alot cheaper but the people they would send was either way to young to know how to clean or under-paid cleaners who didn't care about their jobs. ”
- “
Very impressed and would highly recommend this cleaning service to any constractor. ”
- “
call the manager (brian who was really nice) to complain that the job wasn't completed. ”
- “
needed a deep cleaning from cleaning service that was reasonable, but very thorough. ”
- “
The staff is friendly and accomodating. ”
- “
think you should give them a try, I'm sure you will like the service. ”
- “
The service was the best ! ”
- “
Its good to know when one of my clients request a clean up job that Yolanda's maid service is one of the few professionals in Southern California qualified to provide professional commercial and residential cleaning. ”
- “
Professional and excellent service ”
- “
The price was reasonable and the service was good and the cleaners were nice. ”
|
| value |
69.22999858856201% positive |
- “
have very expensive & delicate finish on my furniture and they know which cleaning solutions to use on them. ”
- “
Compared to the other services we have used in the past, they offers the best pricing for continued customers, with the most personalized service. ”
- “
To top it off, they are such great people with firm values and a focus on ultimate customer care. ”
- “
When my mother went into hospital for a month the company was so helpful and froze the payments until she was well enough to return home, this was a huge weight of my mind during that worrying time. ”
- “
However, when the cleaners arrive they appeared to have no clue as to where to begin and what chemicals to use for my stainless steal appliance and my expensive Mahogany wood furniture and my marble floors. ”
- “
felt the price for my Deep Cleaning was very affordable. ”
- “
Late, slow, expensive, ”
- “
The price was reasonable and the service was good and the cleaners were nice. ”
- “
Overall, my experience was great and its worth every penny. ”
- “
The crew was professional and did an extremely detailed thorough job at a fair price. ”
- “
They do a great job at an incredible price on your weekly cleaning needs. ”
- “
So I started calling friends if they know any affordable service last minute. ”
- “
They put a bottle of expensive toner sideways in my drawer without closing the top of the bottle and it spilled all over my drawer. ”
|
| wait time |
71.4300012588501% positive |
- “
they found toys long gone under the beds and removed layers of grim for places i don't have time to maintain--fantastic and hardworking! ”
- “
Late, slow, expensive, ”
- “
don't like people in my house all day long. ”
- “
My carpet never look so good in a long time and decided to to replace it. ”
- “
My mother has been ill for a long time and is now confined to a wheelchair, they have been so supportive and the crew that visits is just wonderful. ”
- “
It was by no means a small job so I didn't mind spending more as long as receive a good cleaning crew. ”
- “
So I started calling friends if they know any affordable service last minute. ”
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