Chicagoland Carpet Cleaners
Chicago, IL 60618
Phone: (888) 402-2773
- Hours:
- Daily 8am-8pm
Message from Chicagoland Carpet Cleaners
Discover Our Powerful Carpet Cleaning
- 24/7 emergency response team
- Same day service available
- Quick Quotes online
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Paid advertisement by Chicagoland Carpet Cleaners.
Editorial Description for Chicagoland Carpet Cleaners
These Chicago area carpet cleaners specialize in cleaning wall-to-wall carpet, fine area rugs, upholstered furniture, as well as water and fire damage restoration services.
User Reviews for Chicagoland Carpet Cleaners
09/03/2008 Posted by cubsfan12345
I'm very disappointed with the service offered by Chicagoland carpet cleaners. I hired them to clean my apartment because I was moving out. On they phone, they only quoted me $125 for the cleaning and told me that it would cost extra for spot treatments. But when they came over, the technician bumped up the estimate to $475. When I protested, he said the $125 was only for a 'basic' steam cleaning and that he could not do anything beyond that for the initial estimate amount. Obviously, I was upset but I persuaded him to do his entire treatment on the entire hallway (not the entire apartment) because I wanted to see how it will come out. For that he charged $50 more. But even after he did the entire treatment, the hallway still looked awful, and I ended up paying $175. The apt. manager came over for inspection and said that he was shocked that any carpet cleaning company could do such a bad job. He strongly advised me to just get my money back from the cleaners. I tried multiple times to reach the cleaners. The first few times, I spoke with a very rude woman who didnt even have the patience to listen, and kept interrupting me. She promised me that the 'manager' would call me, but he never did, for a whole week. After multiple attempts, I talked to him. And then the manager tried to sell me even more services by asking me to call them back for an additional $125. When I asked the manager to come and inspect the awful job done by his technician, he flatly refused. When I asked him to give my money back, he refused. I have no choice now but to hire someone else to redo the job. I've moved 4-5 times already and have some experience with different cleaners. By far, Chicagoland carpet cleaners is the worst I've come across. I'd strongly recommend not to hire this company - they give wrong estimates, their customer service is horrible, their cleaning is very bad, you'll spend hours chasing after people to talk to, and you'll be just wasting your money.
Pros: Easy to schedule
Cons: Very bad cleaning, Horrible customer service, No accountability
02/25/2008 Posted by ronbudashio
I got chicagoland carpet cleaners phone number from a friend,they clean my whole townhome. everything was great:the technician was such a nice guy,he work till late at night to make sure everything was perfect.
Pros: technician
