1921 N Highland Ave, Hollywood, CA | Directions 9006834.106223 -118.337475
Neighborhoods: Hollywood Hills, Central LA
Best Location & Best Price!!!! – If you are looking for a great deal and the best location book your room now!!!
Not only is a great deal, the rooms and very large super clean and a great friendly staff.
Beware of Theives! – Our laptop was stolen from his hotel and not one accomodation has been made to help replace it or make ammends for what obviously was a staff theft. The room was locked. Only hotel staff had access during our stay. They are claiming that nothing can/will be done. 3 times we have been promised a return call regarding this matter , each time over 48 hours has gone by with no contact. The laptop was purchased by my 10 year old who worked for 2.5 years to earn the $. Now... it's just gone and there is no compassion or resolution from the hotel. "Call your attorney" is the response we get from Customer Relations.
Not to mention...There are bars on the windows of the rooms... not sure how one would escape if needed.
We are priority members and have been treated terribly. As a consumer, I am very disappinted. The least this hotel could do would be to refund the $188 hotel room to help pay for a replacement of this computer. VERY SAD! Beware!
Unless your review is for a different hotel, don?t ever remember this happing at my hotel, I suggest you stop posting false reviews! Your TripAdvisor review was taken down because of this! You stated you are a Priority Club Rewards member; First off, you would have received a call within 48 hours. I never heard from you or of your suppose stolen laptop. Please show us pictures of window bars, you can clearly see from our hotel pictures we have no window bars.
Please call hotel to discuses your issues.
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