great nutritious food, amazing friendly staff, great entire place, loved kids, dirty play equipment, incredible pizza, huge chinese chicken salad
The first of its kind on the west side. A great place for stay at home moms and dads to kill time and have their children be preoccupied in the indoor playground. It's super safe and the staff are courteous.
Finally Giggles N Hugs comes east of the 405!. Custom built indoor playground, perfect location in the Century City Mall, a godsend on a rainy LA day or for a quick meal meeting with friends! The food is also pretty good and healthy for a kid's themed place. It does get crowded, particularly when the weather is bad.
Prompt polite food service and good quality food too. It was crowded and noisy too but what else could you expect?
Great place for the kids to play! I'm so glad to hear you guys are opening another location in the valley. Can't wait to visit there too!
good job. The staff here is amazing! From the minute you walk in, to leaving with a child that does not want to leave, the smiles and help never stops.
Yummy. The food was unexpected surprise! Yum! We had an awesome time.
GOOD JOB. Service was good by the very friendly and attentive staff. The food was good too.
always a good time. All staff is amazing and the atmosphere. The service was excellent and everyone had such a great attitude.We love coming to your restaurant and appreciate the great time we always have.
Enjoyable Time. We come every week and love it. I have a nine year old, a three year old, and a one year old. Each child has an enjoyable time.
Wonderful service!. Wonderful service! Taryn was so joyful, happy, and treated my children and I so well. Very impressed with her and all of the staff here.
Ruined our Party.
We went to Giggle n Hugs, Century City, because we had the party there last year and had a good experience. We could feel the difference on our first visit itself when we went there to talk about the party. The place is too crowded, same as other places that we did not go to for the same reason. The food was the deal clincher for Giggles n Hugs, but they messed it up big time. They served chicken pasta to our vegetarian family and guests. My family and guests who never in there life had had any kind of meat product kept quiet only out of decency. When I pointed it out, Sean the manager said, he will find out what happened. After 10 minutes, another manager Sheree brought a replacement bowl and said they have FIXED (YUCK) the issue. After doing this they had the guts to add an 18% gratuity in the bill. It's high time they look up the meaning of gratuity in the dictionary. They are talking about starting Kosher menu as well, not sure how they are going to handle it, if they have no control on their kitchen at present itself.
At the start of the party, they introduced a server; who we were happy to meet as he served us the previous year and were hoping he will take good care of us. Even though we had talked about serving the food at 1:00pm I told him to talk to us before brining anything. At 1:00 pm some other guys just dumped everything to out tables withouht talking to us, and our designated server was not around. Everytime we needed anything I had to go to the kitchen area to find someone, taking my time away from my guests.
Just TOOOOOOOO Fantastic!!!!. I recently held my daugters birthday party there..shes 5 and chose the Prnicess theme package of course!! With a group of about 8 kids + siblings of various ages...every single child had a blast!!! They enjoyed the food, play and almost as important...so did the parents.. We ordered from the adult menu and enjoyed every bite!!! I am so happy to see a location focus on the kids but allow the parents to have their own moment as well. I've even started using their drop off service, for a few bucks I take the kids in. they get enertained, run my errands...get my pedi's and come back to pick them up. They always have a great time!! I find the staff sincere & helpful, the place extremly clean...and all in all a spectacular venue!!! Take your kids NOW....you won't regret it... And they were just voted Best kid friendly rest. by Citysearch..couldn't agree more!!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!