08/22/09

Favorite Restaurant

by shanzy288

I love this place. It's become one of my favorites. Rock Sugar looks like it belongs in a Vegas hotel. The food is amazing. Great appetizers too! They also have a great drink menu. You seriously have to try this place. Great for dates or just a bunch of friends.

• Pros: great ambiance, yummy food
• Cons: nada

07/08/09

A HOLE IN THE WALL part 1

by Amerc

Most of us know of a restaurant where the food they serve is just delicious but the place is just so-so, we often refer to them as “ a hole in the wall”. ROCKSUGAR is just the complete opposite….after visiting the place last weekend, this place is a “BIG EMPTY” hole in the wall, nothing much to offer in terms of food. RockSugar’s décor and ambiance is well done, very impressive, but management forgot to put the same attention to their cuisine.

Me and my husband with another couple decided to try the place since we were at Century City last Saturday. We provided ourselves enough time, about 2 ½ hours to have dinner before going to the cinema for the 9:15 pm screening. The menu is well written, lots of choices with very interesting details, one can’t help salivating as you make your pick. I ordered the black cod. My husband who is not a big fish lover ordered the noodles with chicken; our friends both ordered the salmon dinner entrees. As we were ordering the waiter told us that entrées are normally shared…family style? Maybe the servings are big to be shared? We also ordered some fried rice to go with our entrees to complete our meals. My girlfriend wanted some wine to go with the food, but the waiter said they were out of Pinot….it was early in the evening on a Saturday night…..unbelievable????

Our waiter came back to double check that he has the right orders from each of us…good, he is checking …but a few minutes later, he brought a bowl of fish soup that nobody remembered ordering….waiter claims that he wants us to try the soup but will not be charged for it….nice gesture …but really…the waiter must have made a mistake , we never thought this was a pre-cursor of other mistakes coming? Our orders came within some reasonable waiting time…but not the fried rice. Also, it became apparent that the waiter’s suggestion to share the entrees must have been a joke …the food on the entrée plate is barely the size for an appetizer, where is the rest of the black cod? I saw more tofu than fish. Salmon pieces were definitely not big enough to share…no way!

We kept waiting for the fried rice to come….our entrees are cold by now…the waiter never came back to our table to see if all is OK…actually the water boys or the waiter-runners were around us…with a standard response when we asked about the rice….”I just checked on your order, it’s on its way out”. At this point all four of us have decided to just try our entrées without the rice….how can a pan asian restaurant make people wait for their rice? If they even know anything about asian food, rice is a basic part of the meals. How can a pan asian kitchen not have rice in their kichen? I don’t understand why it takes so long to bring the rice to our table. At the end of our meals, one of us finally made eye contact with our waiter to tell him to cancel the order for rice….for which we received an insincere apology…”I’m so sorry about that!” Really now….

• Pros:  nice restaurant decor
• Cons: pricey and tasteless cuisine

05/15/09

Fun Place, Not so good food

by Yale09

Great service and a fun place to eat. The food is maybe a 5 on a 10 scale. Mediocre is a generous description.

• Pros: Service and decor
• Cons: Food is mediocre at best