Koutoubia

12/31/09

really bad place to go to

by davidhanna at Citysearch

the owner was pushing us to order more and he did not give us time to think about what we want to eat. when the bill came we found out that he charged us $25 extra when we asked him why he said that it was for a drink that we never got.

• Pros: bad managment

03/08/09

A Serious Let down

by elise2003 at Citysearch

I was drawn to the restaurant by the marketing on the web site with great food and entertainment, but after spending some time there I realized that the service was changing progressivley from one visit to another. To make matters worse the owner of the restaurant was serving our table. Our experience started off very welcoming, but before we knew it we felt a very hostile environment. We felt very pressured to order dinner even though we had verbally explained to our host that we were still waiting for our friend. Any one in their right mind would understand the situation. Perhaps it was a cultural difference regardless the customer is always correct. And in most businesses the center of the universe. Customers are the reason why small businesses thrive and they must always keep them in mind. Especially during this hard economy, where vendors will snatch customers at a blink of an eye!!!!!!

01/07/09

Exotic food in a beautiful atmosphere

by jordanalorraine at Citysearch

WOW! All of the senses are aroused in this best-kept Westside secret locale. Luxurious tapestry hangs from the ceiling above platform sofas peppered with colorful, textured pillows in the bar and lounge areas, where a belly dancer entertains a diverse crowd on Friday and Saturday nights. The soft ethnic music compliments the aromatic Moroccan spices and array of creative cocktails served up by the friendly staff in traditional attire. Owner Michel Ohayon greets diners in French, Italian, Arabic and Hebrew and escorts them to cozy booths for not just a meal, but a cultural journey. Excellent for drinks, dates or groups, this place is an absolute gem!

• Pros: a unique and delicious experience