| ambiance |
93.75% positive |
- “
Airy, stylish, modern arkiteky ambience, really helpful sales people, in a great Pasadena neighborhood. ”
- “
He saved us hundreds of dollars, and helped us design the most comfortable, beautiful and affordable couch we've seen. ”
- “
We walk in to the Pasadena location at around 3:30pm on a beautiful sunny Pasadena afternoon and completed our experience by 5pm. ”
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Salesperson (Chad) was completely knowledgeable and made the process fun. ”
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fun! ”
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Shopping for a sofa is fun again! ”
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To me shopping is not fun but buying a sectional with the Sofa Company was easy. ”
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We were skeptical about finding a comfortable sleeper sofa and we found a great one at The Sofa Company. ”
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| dessert |
100.0% positive |
- “
We tried all the big name companies only to find cookie cutter styles, colors and styles. ”
|
| menu variety |
95.64999580383301% positive |
- “
It is the best place to find the EXACT sofa you are looking for, because you can create it yourself from many, many options. ”
- “
This place is amazing - you get exactly what you want (because its all custom with endless choices in style and fabric) at half of what the same thing would cost you somewhere else. ”
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Good fabric selection. ”
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We were thrilled with the selections, the great fabrics, and the price. ”
- “
The knowledgeable staff assists the buyer in making good choices that work with the buyers lifestyle, environment and budget. ”
- “
Their staff was knowledgeable and friendly, never hesitating to tell me what they thought about certain selections or possible problems which might occur. ”
- “
After weeks of research including taking a trip to a crowed Ikea in Burbank, I found the Sofa Company and the shopping experience was fast and simple, their selection is huge and they custom made my sofa to fit in my small living space! ”
- “
We were impressed by the selection and the knowledgeable staff. ”
- “
Great selection and choices and very reasonable prices. ”
- “
Jeannie-the sofa expert there was great in showing us the different options we and how creative they could be with everything. ”
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The selection of fabrics and the knowledge Victoria had really made this a pleasant and easy experience for us. ”
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The choices can seem overwhelming after a while, but Jeannie was great at bringing us back down to Earth. ”
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There is also a great selection on fabrics and leathers to compliment the design and to fit your budget. ”
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Great selection & friendly staff ”
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The staff were very knowledgeable with fabric options, colors, and fill properties, which further enhanced our sofa shopping experience. ”
- “
Well, I was immediately impressed by the immense selection of beautiful styles and fabrics on display. ”
- “
The staff are very helpful, the prices are low and the options are plentiful! ”
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The very helpful salesperson showed me a great selection of fabrics. ”
- “
Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices! ”
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-- Wonderful fabric selections ”
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Their website suggested good quality furniture and lots of choices with a reasonable price. ”
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Plus, she continued to provide us with great options. ”
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brought in a picture of a very pricey sofa, and with the many choices available, was able to design one that is nearly identical but at a fraction of the cost. ”
|
| overall |
100.0% positive |
- “
Pasadena's The Sofa Company is the best place to shop for your new sofa! ”
- “
This is a great store! ”
- “
It is the best place to find the EXACT sofa you are looking for, because you can create it yourself from many, many options. ”
- “
Victoria spent so much time with me, called with updates, and took very, very good care of me when I locked my keys in my car outside the store. ”
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The best furniture place ever! ”
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nice place, nice service ”
- “
If you are trying to find a sofa place where you get a good deal and a wide variaty of high end sofas for a reasonable price, this is the place to look. ”
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| return potential |
100.0% positive |
- “
It was a very pleasant shopping experience and we plan to come back! ”
- “
great service, will definitely go back. ”
- “
We would definitely go back to the sofa Company; I believe Victoria was very knowledgeable of the products, which made our experience a lot easy. ”
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| service |
100.0% positive |
- “
The staff are very helpful, the prices are low and the options are plentiful! ”
- “
The staff is knowledgeable, patient, and very pleasant to work with. ”
- “
amazingly helpful employees! ”
- “
Their staff was knowledgeable and friendly, never hesitating to tell me what they thought about certain selections or possible problems which might occur. ”
- “
Great styles, great service, great prices ”
- “
The staff was helpful, knowledgeable and friendly. ”
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went to the Pasadena store and was met by friendly and helpful staff. ”
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Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices! ”
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My sofa arrived and was put together by two quick and professional delivery men (I highly recommend the premium delivery service). ”
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But sales staff was friendly, helpful -- no pressure. ”
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Great selection & friendly staff ”
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The staff were wonderful to work with too. ”
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Helpful, friendly staff ”
- “
-- Great customer service (very knowledgeable, wonderfully helpful, very friendly, and, most importantly, honest) ”
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Good value furniture, excellent sales staff ”
- “
Jeannie Kwon was a knowledgeable, friendly, and very helpful salesperson. ”
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Great service, knowledgeable and helpful staff ”
- “
customer service was excellent. ”
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have been searching for a new sofa for over 8 years and not until I visited The Sofa Company did I find what I was looking for: that combination of great service and good products at a good price that got me to hand over my hard earned cash. ”
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Great service ”
- “
nice place, nice service ”
- “
never felt any pressure to purchase, just friendly and highly professional staff who were knowledgeable and enthusiastic about their compamy's products. ”
- “
The staff is friendly and knows their products. ”
- “
Design consultant was very friendly and had the knowledge to fit my needs! ”
- “
The customer service at the pasadena store was excellent. ”
- “
the difficult job of finding furniture that fits a room was made easy by the helpful people at sofa company. ”
- “
Great service, good prices ! ”
- “
Wonderful service. ”
- “
The knowledgeable staff assists the buyer in making good choices that work with the buyers lifestyle, environment and budget. ”
- “
The staff had a great balance of helpfulness & attentiveness, but not being pushy or hard-sell. ”
- “
The customer service is outstanding. ”
- “
Helpful sales staff answered all questions with zero pressure. ”
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very professional and friendly personel; knowledgeable people working here! ”
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found exactly what I wanted, service was very pleasant. ”
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The service was excellent. ”
- “
great customer service. ”
- “
We were impressed by the selection and the knowledgeable staff. ”
- “
Great customer service! ”
- “
great service, will definitely go back. ”
- “
Airy, stylish, modern arkiteky ambience, really helpful sales people, in a great Pasadena neighborhood. ”
- “
The staff were very knowledgeable with fabric options, colors, and fill properties, which further enhanced our sofa shopping experience. ”
- “
The attentive staff were not your typical commission-based sales person. ”
- “
Great service! ”
- “
Excellent customer service and knowledge of product. ”
- “
Fabulous service, great experience! ”
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the best part of my experience (besides the entire pasadena staff being ultra friendly and helpful) was the lack of sticker shock when it came time to talk prices. ”
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The staff was very attentive and helpful. ”
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The staff is very helpful. ”
|
| value |
96.77000045776367% positive |
- “
We found the sofa we wanted at the perfect price. ”
- “
We were thrilled with the selections, the great fabrics, and the price. ”
- “
Good value furniture, excellent sales staff ”
- “
have been searching for a new sofa for over 8 years and not until I visited The Sofa Company did I find what I was looking for: that combination of great service and good products at a good price that got me to hand over my hard earned cash. ”
- “
They deliver quality, and comfort without sacrificing style at a very reasonable price. ”
- “
Great place for custom affordable sofas and chairs. ”
- “
He saved us hundreds of dollars, and helped us design the most comfortable, beautiful and affordable couch we've seen. ”
- “
the best part of my experience (besides the entire pasadena staff being ultra friendly and helpful) was the lack of sticker shock when it came time to talk prices. ”
- “
You can get exactly what you want at a reasonable price, and with absolute ease. ”
- “
really like that you are able to choose and create exactly what you want at a very affordable price. ”
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We were able to specify everything we wanted down the smallest detail, and the price was very reasonable. ”
- “
-- Great pricing ”
- “
Once you've decided on a design, staff's expertise is a great help in selecting from a huge inventory of fabric types, textures and colors. ”
- “
We ordered a beautiful custom sectional for a great price. ”
- “
but to my pleasant suprise, i was told it was not only one of the most affordable fabrics, but also one of the most durable. ”
- “
Their website suggested good quality furniture and lots of choices with a reasonable price. ”
- “
If you are trying to find a sofa place where you get a good deal and a wide variaty of high end sofas for a reasonable price, this is the place to look. ”
- “
Their prices were also very good for the quality - I had been looking at PB and C&B but the Sofa Company was better value. ”
- “
brought in a picture of a very pricey sofa, and with the many choices available, was able to design one that is nearly identical but at a fraction of the cost. ”
- “
After weeks of research including taking a trip to a crowed Ikea in Burbank, I found the Sofa Company and the shopping experience was fast and simple, their selection is huge and they custom made my sofa to fit in my small living space! ”
- “
Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices! ”
- “
The room is tight, and the modifications, while small- and I don't think all that easy for them to do- made a huge difference in the appearance of the couch and the room. ”
- “
When Chad saw us looking at a particular fabric that my husband and I loved (but we later learned was on the pricier side), Chad helped guide us to similar fabrics of the same quality but a much more reasonable price. ”
- “
Great selection and choices and very reasonable prices. ”
- “
The staff are very helpful, the prices are low and the options are plentiful! ”
- “
We could make the exact size, color and style we wanted for a good price and quick delivery. ”
- “
Prices are affordable too. ”
- “
Great service, good prices ! ”
- “
It was great to get a couch at a decent price that you were excited about. ”
- “
The prices were beyond reasonable as we shopped big box stores, to boutique furniture stores and the sofa factory was the winner hands down. ”
- “
Great styles, great service, great prices ”
|
| wait time |
100.0% positive |
- “
My sofa arrived and was put together by two quick and professional delivery men (I highly recommend the premium delivery service). ”
- “
We could make the exact size, color and style we wanted for a good price and quick delivery. ”
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