The Sofa Company - Pasadena

(888) 778-7632

100 W Green St
Pasadena, CA 91105 34.1445 -118.1523

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Neighborhoods: South Arroyo, East LA

Hours:

Daily 10am-8pm

Last updated 4.16.09

Category:

Furniture

ambiance
93.75% positive
  1. Airy, stylish, modern arkiteky ambience, really helpful sales people, in a great Pasadena neighborhood.
  2. He saved us hundreds of dollars, and helped us design the most comfortable, beautiful and affordable couch we've seen.
  3. We walk in to the Pasadena location at around 3:30pm on a beautiful sunny Pasadena afternoon and completed our experience by 5pm.
  4. Salesperson (Chad) was completely knowledgeable and made the process fun.
  5. fun!
  6. Shopping for a sofa is fun again!
  7. To me shopping is not fun but buying a sectional with the Sofa Company was easy.
  8. We were skeptical about finding a comfortable sleeper sofa and we found a great one at The Sofa Company.
dessert
100.0% positive
  1. We tried all the big name companies only to find cookie cutter styles, colors and styles.
menu variety
95.64999580383301% positive
  1. It is the best place to find the EXACT sofa you are looking for, because you can create it yourself from many, many options.
  2. This place is amazing - you get exactly what you want (because its all custom with endless choices in style and fabric) at half of what the same thing would cost you somewhere else.
  3. Good fabric selection.
  4. We were thrilled with the selections, the great fabrics, and the price.
  5. The knowledgeable staff assists the buyer in making good choices that work with the buyers lifestyle, environment and budget.
  6. Their staff was knowledgeable and friendly, never hesitating to tell me what they thought about certain selections or possible problems which might occur.
  7. After weeks of research including taking a trip to a crowed Ikea in Burbank, I found the Sofa Company and the shopping experience was fast and simple, their selection is huge and they custom made my sofa to fit in my small living space!
  8. We were impressed by the selection and the knowledgeable staff.
  9. Great selection and choices and very reasonable prices.
  10. Jeannie-the sofa expert there was great in showing us the different options we and how creative they could be with everything.
  11. The selection of fabrics and the knowledge Victoria had really made this a pleasant and easy experience for us.
  12. The choices can seem overwhelming after a while, but Jeannie was great at bringing us back down to Earth.
  13. There is also a great selection on fabrics and leathers to compliment the design and to fit your budget.
  14. Great selection & friendly staff
  15. The staff were very knowledgeable with fabric options, colors, and fill properties, which further enhanced our sofa shopping experience.
  16. Well, I was immediately impressed by the immense selection of beautiful styles and fabrics on display.
  17. The staff are very helpful, the prices are low and the options are plentiful!
  18. The very helpful salesperson showed me a great selection of fabrics.
  19. Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices!
  20. -- Wonderful fabric selections
  21. Their website suggested good quality furniture and lots of choices with a reasonable price.
  22. Plus, she continued to provide us with great options.
  23. brought in a picture of a very pricey sofa, and with the many choices available, was able to design one that is nearly identical but at a fraction of the cost.
overall
100.0% positive
  1. Pasadena's The Sofa Company is the best place to shop for your new sofa!
  2. This is a great store!
  3. It is the best place to find the EXACT sofa you are looking for, because you can create it yourself from many, many options.
  4. Victoria spent so much time with me, called with updates, and took very, very good care of me when I locked my keys in my car outside the store.
  5. The best furniture place ever!
  6. nice place, nice service
  7. If you are trying to find a sofa place where you get a good deal and a wide variaty of high end sofas for a reasonable price, this is the place to look.
return potential
100.0% positive
  1. It was a very pleasant shopping experience and we plan to come back!
  2. great service, will definitely go back.
  3. We would definitely go back to the sofa Company; I believe Victoria was very knowledgeable of the products, which made our experience a lot easy.
service
100.0% positive
  1. The staff are very helpful, the prices are low and the options are plentiful!
  2. The staff is knowledgeable, patient, and very pleasant to work with.
  3. amazingly helpful employees!
  4. Their staff was knowledgeable and friendly, never hesitating to tell me what they thought about certain selections or possible problems which might occur.
  5. Great styles, great service, great prices
  6. The staff was helpful, knowledgeable and friendly.
  7. went to the Pasadena store and was met by friendly and helpful staff.
  8. Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices!
  9. My sofa arrived and was put together by two quick and professional delivery men (I highly recommend the premium delivery service).
  10. But sales staff was friendly, helpful -- no pressure.
  11. Great selection & friendly staff
  12. The staff were wonderful to work with too.
  13. Helpful, friendly staff
  14. -- Great customer service (very knowledgeable, wonderfully helpful, very friendly, and, most importantly, honest)
  15. Good value furniture, excellent sales staff
  16. Jeannie Kwon was a knowledgeable, friendly, and very helpful salesperson.
  17. Great service, knowledgeable and helpful staff
  18. customer service was excellent.
  19. have been searching for a new sofa for over 8 years and not until I visited The Sofa Company did I find what I was looking for: that combination of great service and good products at a good price that got me to hand over my hard earned cash.
  20. Great service
  21. nice place, nice service
  22. never felt any pressure to purchase, just friendly and highly professional staff who were knowledgeable and enthusiastic about their compamy's products.
  23. The staff is friendly and knows their products.
  24. Design consultant was very friendly and had the knowledge to fit my needs!
  25. The customer service at the pasadena store was excellent.
  26. the difficult job of finding furniture that fits a room was made easy by the helpful people at sofa company.
  27. Great service, good prices !
  28. Wonderful service.
  29. The knowledgeable staff assists the buyer in making good choices that work with the buyers lifestyle, environment and budget.
  30. The staff had a great balance of helpfulness & attentiveness, but not being pushy or hard-sell.
  31. The customer service is outstanding.
  32. Helpful sales staff answered all questions with zero pressure.
  33. very professional and friendly personel; knowledgeable people working here!
  34. found exactly what I wanted, service was very pleasant.
  35. The service was excellent.
  36. great customer service.
  37. We were impressed by the selection and the knowledgeable staff.
  38. Great customer service!
  39. great service, will definitely go back.
  40. Airy, stylish, modern arkiteky ambience, really helpful sales people, in a great Pasadena neighborhood.
  41. The staff were very knowledgeable with fabric options, colors, and fill properties, which further enhanced our sofa shopping experience.
  42. The attentive staff were not your typical commission-based sales person.
  43. Great service!
  44. Excellent customer service and knowledge of product.
  45. Fabulous service, great experience!
  46. the best part of my experience (besides the entire pasadena staff being ultra friendly and helpful) was the lack of sticker shock when it came time to talk prices.
  47. The staff was very attentive and helpful.
  48. The staff is very helpful.
value
96.77000045776367% positive
  1. We found the sofa we wanted at the perfect price.
  2. We were thrilled with the selections, the great fabrics, and the price.
  3. Good value furniture, excellent sales staff
  4. have been searching for a new sofa for over 8 years and not until I visited The Sofa Company did I find what I was looking for: that combination of great service and good products at a good price that got me to hand over my hard earned cash.
  5. They deliver quality, and comfort without sacrificing style at a very reasonable price.
  6. Great place for custom affordable sofas and chairs.
  7. He saved us hundreds of dollars, and helped us design the most comfortable, beautiful and affordable couch we've seen.
  8. the best part of my experience (besides the entire pasadena staff being ultra friendly and helpful) was the lack of sticker shock when it came time to talk prices.
  9. You can get exactly what you want at a reasonable price, and with absolute ease.
  10. really like that you are able to choose and create exactly what you want at a very affordable price.
  11. We were able to specify everything we wanted down the smallest detail, and the price was very reasonable.
  12. -- Great pricing
  13. Once you've decided on a design, staff's expertise is a great help in selecting from a huge inventory of fabric types, textures and colors.
  14. We ordered a beautiful custom sectional for a great price.
  15. but to my pleasant suprise, i was told it was not only one of the most affordable fabrics, but also one of the most durable.
  16. Their website suggested good quality furniture and lots of choices with a reasonable price.
  17. If you are trying to find a sofa place where you get a good deal and a wide variaty of high end sofas for a reasonable price, this is the place to look.
  18. Their prices were also very good for the quality - I had been looking at PB and C&B but the Sofa Company was better value.
  19. brought in a picture of a very pricey sofa, and with the many choices available, was able to design one that is nearly identical but at a fraction of the cost.
  20. After weeks of research including taking a trip to a crowed Ikea in Burbank, I found the Sofa Company and the shopping experience was fast and simple, their selection is huge and they custom made my sofa to fit in my small living space!
  21. Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices!
  22. The room is tight, and the modifications, while small- and I don't think all that easy for them to do- made a huge difference in the appearance of the couch and the room.
  23. When Chad saw us looking at a particular fabric that my husband and I loved (but we later learned was on the pricier side), Chad helped guide us to similar fabrics of the same quality but a much more reasonable price.
  24. Great selection and choices and very reasonable prices.
  25. The staff are very helpful, the prices are low and the options are plentiful!
  26. We could make the exact size, color and style we wanted for a good price and quick delivery.
  27. Prices are affordable too.
  28. Great service, good prices !
  29. It was great to get a couch at a decent price that you were excited about.
  30. The prices were beyond reasonable as we shopped big box stores, to boutique furniture stores and the sofa factory was the winner hands down.
  31. Great styles, great service, great prices
wait time
100.0% positive
  1. My sofa arrived and was put together by two quick and professional delivery men (I highly recommend the premium delivery service).
  2. We could make the exact size, color and style we wanted for a good price and quick delivery.
5 Star Rating: Highly Recommended

12/16/11

knowlegeable and helpful. nice custom sofas

by deleonchun at Citysearch

An easy and enjoyable experience. Great staff.

5 Star Rating: Highly Recommended

07/14/11

Great Product, Great Employees

by lennyshwartz at Citysearch

The quality of their service & their customer service was great. I will definitely go back and recommend it to my friends and family. I walked in looking for a coffee table and left two matching lamps that I sooo love

5 Star Rating: Highly Recommended

07/12/11

Great Product, Great Employees

by bradyvernon at Citysearch

The quality of their service & their customer service was great. I will definitely go back and recommend it to my friends and family. I walked in looking for a coffee table and left two matching lamps that I sooo love 

4 Star Rating: Recommended

07/19/10

A Long Search Comes to an End!!!!!

by silvercar at Citysearch

My first criteria for a sofa was it had to be comfortable! For my wife it was the design. That meant we've been hunting for"the sofa" for a long time.

When a friend heard about our search, she told us about her experience buying a sofa at..... The

Sofa Company! It was customized and she was happy with the results. " Go and look, " she said.

So we did, and our search ended. There was a problem finding the right fabric, but Jeannie was very patient and help us in making our decision.

Delivery is still ahead and we're looking forward to a happy ending.

  • Pros: Lots of selection
  • Cons: Fabric was out of stock so a longer wait.
4 Star Rating: Recommended

07/15/10

Have your sofa your way..

by beetiful at Citysearch

The staff at the Sofa Company is wonderful. Jeannie helped sift through the many swatches of fabric for us. She listened to what we needed and gave us the books based on our price range, color preference, and fabric needs.

I would totally recommend working with her.

The sofa is a quality, made in LA product. Delivery time was very long. If i had to do it over again, I would get something that was already made since we could not buy anything else for the living room until we saw what the sofa really looked like. It would be better if they had some software that could show what the final product would look like in a specified living room.

I might have chosen something else if such a software was available. We still like our sofas but we underestimated the space. Also, you can't cancel the order since it is customized.

With that said, if you know what you want or need a little guidance, I recommend you go to Jeannie at the Sofa Company. She deserves 5 stars!!! =)

  • Pros: Great customer service, lots of selection of fabrics.
  • Cons: Long delivery time, can't see final product until delivery.

The Details on The Sofa Company - Pasadena

Place Categories:

  • knowledgeable professional staff
  • good price
  • great customer service
  • great sleeper sofa
  • great recent experience
  • great shopping experience
  • very helpful salesperson
  • very helpful salesperson victoria
  • highly recommend sofa company
  • best place
  • great quality furniture
  • beautiful fabrics
  • very knowledgeable sale person chad
  • fun experience shopping
  • unique fabric colors
  • fast great information
  • great jeannie
  • able sales associate
  • affordable couch
  • really helpful sales
  • very fast quick delivery
  • helpful people
  • low-pressure environment
  • helpful sales staff
  • great option
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