George Meyer Tv & Stereo

11/18/09

Love these guys...my stereo family

by lee m at Citysearch

Best place I have gone to yet. If you want someone who knows and cares about Stereo and TV equipment this is the place to go. I have been a professional audio engineer and audiophile for 30 years. Music is my canvass, and when my equipment fails there is no place in town like- George Meyer TV & Stereo- for knowledgeable and fast repair. The owner, an audiophile himself, will even come out to your car and help carry in your equipment. Parking is a breeze in the large 15 minute zone directly in front of the shop. When the repairs are done you are escorted to the technician’s desk where your equipment is demonstrated .Who, these days, has the class to do that?

While I was in the shop I heard the staff following up on a day late parts delivery. These people take you and your Stereo/TV seriously.

11/10/09

Stay the heck away...

by Christian90046 at Citysearch

George Meyer TV was sent to handle a repair covered by my Circuit City warranty. I dealt with Morris and Lola and had nothing by problems. Basically I got the run around for 3 weeks. There was a part one day and there wasn't a part another day. They told me to wait for a tech to come out because they wanted to order a part then a week later when the tech came out, I was told the part didn't exist and all he did was hook up a blu ray player to my tv and left.

What really disappointed me was that they didn't really care if their service stunk. Where I work, the only real asset our company has is our reputation and the level of 'care' show our customers. I don't why it's absent at George Meyer TV. The reason I had purchased an extended warranty was because I cared about my tv so I don't get why George Meyer TV takes this kind of business on if they obviously hate doing it well.

After having to call them repeatedly and getting a different story from Morris then from Lola and then about someone named Rene who had to come out (each of them being out sick repeatedly), I called Circuit City Warranty and updated them on what was going on. Save yourself the hassle as I will in the future.

I still don't have a fixed tv or the part or a day when they estimate it will be taken care of. I'd heard good things about GMtv as far as installing and servicing very high end gear but to be honest why would the service be so terrible with warranty repairs and great with the other. It's the same crew doing the work. Sad it came to this and took 3 weeks of my time without anything to show for it.

• Pros: They answer their phones
• Cons: Runaround, different story from everyone working there, tons

10/28/09

Great Service...

by Michael Lancaster at Citysearch

I should first mention, I am Very-Picky! I own several pieces of high-end McIntosh audio equipment. 5 of those pieces were in need of being serviced and/or repaired to various degrees. I obtained a list of "Authorized" McIntosh Service providers via the McIntosh website. After calling several of those listed, George Meyer was the 1 and only service provider that responded immediately...and with very detailed information & competitive pricing...4 of those pieces have been serviced/repaired by George Meyer on time & at the exact price quoted me...I just took the 5th piece in & have no doubt the results will be the same... I HIGHLY RECOMMEND GEOGE MEYER... Oh and did I mention they are located 45 miles from my home! but certainly worth the drive... I pass a number of other McIntosh "Authorized" Service providers on my way to George Meyers, and will continue to do so!

• Pros: Very Responsive & Honest
• Cons: NONE!