best little massage, helpful friendly staff, great price, great massage place, absolutely loved masseuses, really nice atmosphere, helpful everyone
Just Had to Say Something.
My wife and I just returned from a month long vacation to California. While we were there, I now admit I did get a little grouchy just sightseeing, not sleeping in my own bed, spending too much money, etc. So my wife decided we could both probably use a soothing massage to relax out nerves. This was the first time for me but my wife gets massages all the time at home.
Well, some friends recommended Century West Medi-Spa and I just had to say how it really made a difference for me on our vacation. It was great! The people were really friendly and the spa was really relaxing. We had a couples massage - side by side. I am now a convert after visiting this spa and plan on getting massages on a regular basis. My wife is all for it. Thanks and kudos to Century West Medi-Spa.
Beautiful atmosphere, very friendly staff, affordable. I thought the staff was really friendly and I loved my deep tissue massage. I was really stiff and achy after a hard day's work, and I felt so much better, afterwards. The price is nice, too. I'm going to go again.
A Great Experience.
I was visiting friends in Los Angeles area and after flying and sleeping on a hard mattress was in need of a massage. My friends recommended Century West and I'm so glad they did! Upon entering I was impressed with the beautiful and serene surroundings.
The reception staff was polite and very pleasant. The best part was my massage. I got a full body massage and it really unkinked me in all the places I needed. What a relief! I would certainly recommend this Spa to everyone.
SENSATIONAL SPA SERVICES ON THE WESTSIDE!!.
Mike90293 - Mike is my real name
SENSATIONAL SPA SERVICES ON THE WESTSIDE!!
After searching the internet and reading these reviews, I happened across this amazing place!
I am retired now, and have had chronic neck-back pain and scoliosis for as far back as I can remember. I even broke my hip several years ago, so it is difficult for me to walk very far. Now, I sit at a computer daily and quite extensively. Century West was able to give me a same day appointment for a one hour massage, as well as a visit with the chiropractor. The place is well equipped with many resources. The Thai-like spa is quite beautiful, but they also have physical therapy and acupuncture. One of the doctors there has placed me on a weekly program of regular treatments. I am very grateful to have found this place. Looks like I will be continuing on with this place for a long time.
Highly recommend Century West!
Massage Virgin. I had my first massage ever at Century West. I was a little nervous and apprehensive having never had a professional massage. The front desk staff on the phone when I inquired and made my appt was kind, helpful, and courteous explaining all of the types of massage available and the techniques used. I used a gift certificate which was for a 50 minute massage but after feeling so relaxed and loving the experience my masseuse, whose name was Tang, extended it to an 80 minute for a nominal fee. Whats great about this place is you can have chiropractic treatment, physical therapy, facial and massages. I was introduced to one of the Dr. s there, who gave me a tour of the facilities and told me about all the artwork and large Buddah fountain which is a site in and of itself... I forgot to ask how they got it in there. I am now a massage believer and have an appt for this weekend for a massage and chiropractic evaluation . I enjoy reading about businesses on this site and I hope my own feedback helps readers discover this wonderful place...you literally feel like you are in Thailand and will leave totally rejuvinated. I am so surprised at the posting by someone using the name yummyeater or Alicia R. I had a fantastic experience here and the staff was kind, professional, upfront and honest with me...totally opposite what she posted and readers should question her motives when you see the other reviews
My experiences at Century West. rooms, and complimentary amenities are great. Final word re City Search. I use it for unbiased consensus reviews of businesses and find it shameful that people who have their own axe to grind or bias make it an avenue for their vendetta to hurt a business and / or the people it employs... shame on the husband-wife team of yum and blebeef... Happy 2011 and people ...my advice is go with the consensus on these review sites.
INCREDIBLE SPA ON THE WESTSIDE!!!.
New Year's Day, and I couldn't feel better to start the year! I had a massage at Century West yesterday, and was so relaxed that I could not stay up to celebrate New Year's Eve! It has been a little while since I have been here, but I am delighted to say that their service is still as good as I remembered it the last time!
My therapist Dey gave me an excellent massage, and managed to eliminate the tight neck and shoulders I have experienced these past two weeks. I am a CPA, and I sit hours on end in front of my computer. Needless to say, I was badly in need of this.
I did not come in a Living Social promotion, however, $55 for an hour massage is already a deal in and of itself! I have read some of these reviews, and it appears that the 2 very negative reviews (YummyEater and BleBeef) I am seeing here are not only inappropriate, but they are ridiculous! Obviously they get their kicks in slandering a great business. Don't believe what they say, it simply is not true.
As I was checking out, the manager met me and others in the lobby to ensure that everything was to our satisfaction. They truly care about their customers. For those of you reading this, please come in and experience Century West for yourself!
These 2 people should work on their marriage, and try to get more out of life than OBSESSING about this place. Clearly they are both badly in need some counseling. Perhaps even anger management! Its all actually quite sad, but comical at the same time. Meanwhile Century West rocks!!
I recently got an appointment at this facility on a Living Social promotion. Yes it took a month to get in, but if you regularly purchase any massage or spa package (ie Groupon or LS), you can expect a wait to get in. I have been getting massages for many years now. I am a loyal customer of Rest & Relax Bodyworks only a mile away (which happens to be owned by the Dr. Fox, the owner of Century West) so I decided to try out it out via this promotion.
The staff at Century West was very professional and friendly. The office was very clean and decorated with beautiful artwork (similar to their other location). I was escorted to the back by a young lady named Lucy. She was extremely friendly and accommodating, and knew to ask me precisely where I was in need. Took me to their back “spa” area, which is almost like going into an entirely different location. I was taken aback by the rather astonishing Buddah waterfall at the entrance to the rooms. The room itself was rather large, lovely Zen-like music seemingly all around, and perfect lighting…….that being soft and dim, the way I like it for letting the mind drift to lala land. Lucy knew EXACTLY where my issues were, and focused where I needed it most. The session was 80 minutes and she was able to do a full body, including working out a chronic shoulder spasm. I hate to compare to other places, but this truly was a magnificent massage! One of the best ever. I felt like a new man when I left, a perfect way to end the year!
What a deal this was $37.50 for 80 minute massage, clearly as good as any of these “high-end” spas at hotels, minus the locker room and Jacuzzi. Although Century West does offer a shower, robes and towels. I even purchased a gift certificate for my girlfriend as I left. Even without the reduction in price, very reasonable.
Although I am dedicated to their newer facility I will definitely be re-visiting Century West.
***Lastly although I am not I regular reviewer, I only write comments when I feel there is merit for them. I happened to see some recent reviews written by an apparently very disgruntled customer and his wife. They are known as “Yummyeater” and “Bleebeef”. I see their reviews and I am outraged! This makes no sense to me whatsoever. I have been in the restaurant business for over 30 years, and I KNOW CUSTOMER SERVICE! The service industry is a difficult one. Realize when you read their comments, the owner nor the staff cannot respond to these “accusations”. It is easy for them to write such volatile and hurtful comments about this business, and yet it makes no sense to me. There is always another side to every story, and as you can see by the vast majority (95% of the reviews here, theirs are the only really negative ones. It is my understanding that the husband had a massage earlier the same day and was completely delighted with his treatment as well as therapist! His wife akaYummyeater on the other hand really was late for her appointment and she had a “screaming” child-like tantrum in the front office, in front of several people including the staff as well as 2 customers. She used hostile and vulgar language directed at another customer in the waiting room who asked her to calm down) and was asked to leave the premises. THAT IS THE TRUE REALITY OF WHAT REALLY HAPPENED according to the staff at Century West Medispa.
I am seeing that these 2 people are now on a “mission” of slander and a smear campaign. I am ashamed for their behavior!
This was truly a very wonderful establishment and the owner clearly has done his due diligence to hire professionals.
Again, check this place out. Make it part of your New Year’s “resolution”. Keep the stress at bay. HAPPY NEW YEAR!
WORST CUSTOMER SERVICE OF MY ENTIRE LIFE!.
Read this and decide if you want to give this place your $$.
A) My wife and I got 2 massages through Living Social, a 10a for me and a 1:30p for her. I got a call the morning of, me at 10a and my wife for 1:30p. At 1:05p, I get a call. "Where is your wife?" I said, "Her appt is 1:30." The woman rudely, "Actually NO, I told you 1p." She left and was there in 11 mins. The following is my wife's retelling:
B) The staff was BEYOND rude, refusing to resked my wife in the future even though this was THEIR mistake that caused my wife to be late. They told her that even though she had paid for an 80 min massage, she would have to settle for 60 mins (and ticking...) or leave right now and forfeit the entire massage. Why should she have to lose 25% of her massage because the staff at this place made a sked error? I agree with her.
C) She raised her voice and became visibly upset. Who wouldn't at this point? She is small, 4'10", so take "raised" with a grain of salt, lol. At this point, who WOULDN'T raise their voice? You made a mistake so I give up either 25% or 100% of my massage? No thank you. They said "take this or LEAVE."
D) I called them myself and the ofc manager told me that she "had already made up her mind without even hearing my side of the story, they do not tolerate raised voices in their waiting rooms and they were completely unwilling to work with me or to reschedule her for any time in the future." I said, "It is really sad, that you oversee a business, and have made up your mind without hearing from the customer first or at all for that matter. Please, I am not asking for anything unfair or unreasonable. The scheduling error was your fault. I am simply asking for you to reschedule my wife at ANY TIME, sometime in the next 10 years, you can't fit her in for a massage? I am just asking you to do the right thing. We've already paid you, this was just a big misunderstanding." The office manager responded: "We are doing the right thing." And then, she hung up on me. She HUNG UP ON ME. I even called back, I said we must have gotten disconnected. She said "No, I hung up on you. I was letting you know that this conversation is over." She said "I've already spoken to the owner and his answer will be the EXACT same and HUNG UP ON ME AGAIN."
E) Dr. Scott Fox also owns Rest & Relax Bodyworks. His staff left a msg for him yesterday and I left a msg there for him today to call me. If he ever responds, I will post an update. Do you think my wife had ANY reason whatsoever to be rude to anyone unless she was first treated in SUCH a disrespectful way? Dr. Fox, if you are reading this I would like a phone call response from you to discuss this. I left my phone # with the ofc at Rest & Relax.
Looks like CitySearch sees what a FAKE YOU are!! And btw, I am not "Cathy" as you keep saying! I am a very dedicated customer of CWC. They have literally saved by life, they are that WONDERFUL! We, the LOYAL customers do not appreciate your decieptful comments. This is my last comment to you. Hopefully, you will move on with your life.............as the motto goes......CWC ROCKS!!
Disappointment. After reading all the great reviews I finally decided to make an appt. I asked for a deep tissue massage and to focus on my shoulder and back, which are very tight from working behind a computer all day. Everything was great until the last two minutes where my masseuse Tang starts telling me that working on the back the whole time is boring, and that she prefers to give a whole body massage. And that my body is not balanced if I only focus on one area. Their website even states "it is possible to spend entire session on one area." The whole point of this massage was because my back was hurting. What a disappointing end to a good massage. The last thing I want is for my masseuse to complain to me once I'm totally relaxed.
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