Red Lilly Plumbing

11/16/11

Great reliable plumbers!

by miarn

It was around midnight on a Tuesday. I thought/hopped it was just a clogged bathroom. Well thats to put it lightly - it sounded like I was in a ships hold on stormy seas. Water would go down the drains then come back up every 10 seconds - and continued to do so for the next 5 hours. I could hear water going through all the pipes through out the house.

We had used Red Lily for previous work around the house over the years - a new garbage disposal and water heater replacement and each time they were honest and fast to get their workers out.

I left a message for them at 2am saying please call asap and within a couple hours I got a call back and they had a crew out around 7am.

What I hopped was just a rooter fix ended up a cracked connection at the first hook up to the main drain and further down the line our old ceramic pipe shifting and cracking and further down (about 60 feet away and 20 feet down to be exact) the old ceramic pipe had slipped out of alignment. The supervisor was very good about letting me know what was going on and explained why and how these problems happen and how best to fix it.

Our house is old and on a hillside; It wasn't a simple fix but the Red Lilly crew were able to assess the problems and get all the work done surprisingly fast. They were able to reline & replace the entire '60 ft of ceramic off kilter root filled mainline very quickly and with extremely minimal excavation - they only had to dig two (impressively deep and quickly and safely dug) holes at the start of the cracked pipe and then at the end near the main sewer system, the way they pulled the new pipe there was no need for a trench through the yard.

They were there for 3 days and always arrived on time, worked hard and quickly. Everybody really seemed to know exactly what they were doing and were always polite and friendly. At the end of each day they cleaned things up and made sure everything was secure and that any open holes were well marked for safety. They were also very good about cleaning up and putting everything back the way it was by the end of the job.

This could of been a job that took a week and tore up the entire yard but the Red Lilly guys made it happen quickly and as easily as possible. They're the ones we'll call again for any future issues.

04/28/11

Best in the Business!!!

by Saraharm25

I have been living in the Los Angeles area all my life, and about 5 years ago I purchased my first home, I was so excited up until I started having so many plumbing issues, My house was built in the 20's and was in deseparate need of a new sewer system. I called different plumbers and finally found RED LILLY , red lilly came out to my house on time, and gave me the most honest estimate. I was in total tears because I was so sad that they were going dig up my yard but my Tech explained to me that Red Lilly uses Trenchless technology this elimated the need to dig any trenches in my beautiful yard. They were able to reline my sewer pipe and not have not tear anything up. This process was done in less than 3 days. From start to finish Red Lilly kept me aware of everything that was gong on, I love there customer service, The girl in the office was amazing and Peter my technician is just first class. I will never use anybody else to take care of any future problems that arise. I recommend this company to anyone that is looking for honesty and integrity.! Please use these guys they are the best...

04/27/11

Best in the business!

by petochi

cant imagine using anyone else ever again, These guys are my plumbers for life, They potentially saved me THOUSANDS of $$$. They were honest and trully understood my situation. Red lilly was able to fix all plumbing and bring me peace of mind. There fast and afforbale and I recommend them to anyone. THANKS RED LILLY...

03/02/11

Plumber showed up drunk, tossed bottles on neighbors lawn

by beninsouthpas

Their plumber showed up inebriated, but finished the job. At the coffee shop I overheard one of my neighbors saying that a plumber tossed garbage, specifically a case of empty beer bottles on to his curb. Since their plumber had just left my house, my ears pricked up, and I asked if the plumber was from Red Lilly. It was. I thought something was off when he showed up, and that just confirmed it. If you call these guys, request a sober plumber. He might be quicker and cleaner!

12/13/10

At our service anytime

by elvis rich

I never knew that reparing a pipe would be so tedious business but this company guys did it in a so professonal mannar that I can't belive and very fast.