Palermo

12/27/09

Bad service at palermo Ristorante in Los Feliz

by Los Feliz Guy at Citysearch

To all patrons even thinking of eating here;

I usually don't take time to write reviews and it takes a great deal to get me to do it..with that said I, along with 2 friends went to have breakfast this morning and ordered our food. My order was wrong and when I told the waitress she responded that "no, that's not sausage it's bacon!". Clearly I know the difference just from the appearance. I asked for a to go box so to give it to the homeless guy on the corner who uses Palermos bathroom and told the host what had happened. He appologized and asked if he could remake the order and I told him I didn't have the time (the original order took over 30 minutes to arrive) and my friends had already finished thier breakfast. After I paid, and yes she charged me for a wrong order, the host walked out with me and again appologized and said "well at least you didn't pay for it". I told him I did and his response was that he had asked her not to charge me since the order was wrong. I told him that not only was the service bad (not including him) but the waitress's attitude was bad. I highly recommend not going here. This is the second time this has happened to me in the past month at Palermos and it seems they don't care. I gave them the second chance and they failed me. There are many other local Los Feliz eateries that far surpass this place.

• Pros: there are other great places to eat around Palermos
• Cons: having bad service in this neighborhood

03/09/09

The Best Place I've been to

by CSMobileUser at Citysearch

This by far has been the best place, not just the best italian food but the service was so good. I would recommend this to everyone. And the owner Tony is so nice, this was our first time going and we were leaving he told us to sit back down and when we went back the waitress came we dessert and said "Tony said 'you must have dessert and it's on the house.'" We will definately go back with out a doubt. And the prices are worth for what the BIG portions they give

06/28/08

A fan for 30 years.

by asp811 at Citysearch

The first time I went to Parlermos they were located on Hillhurst Ave., and I was just a kid. Then they moved to their current location on Vermont and grew the business to what it is today. Its always felt like home and their food has remained consistent over time. The "Special Pizza" is my favorite, it comes with a bit of everything (including anchovies) and a couple of slices go a long way. I also recommend ordering any of their pastas "baked." I mean if you're already eating there, what's a couple of more calories between friends? They also have a full bar in back in case you need a cocktail. Everyone works hard there, no stand around modeling from the crew. Everyone is busy doing something, trying to get you seated, bringing you water, your order, checking up on you, etc... The place is good for large parties, birthdays, and kids. Its also a favorite of the local police department and you often see uniformed personnel there. They have valet parking in the back but it fills up quickly. I often have to find parking in the surrounding streets, which I have always found to be safe. The area has grown quickly and there's lots of activity from the nearby movie theater and other dining locales, so budget another 15 to 20 minutes to find parking.

• Pros: Good food, value, and atmosphere. Tony remembers your name.
• Cons: Parking.