09/10/09

DO NOT PAY WITH CREDIT CARD THEY DOUBLE SWIPE

by JamieJamieJamie525

THE WAITERS WILL "ACCIDENTLY" DOUBLE SWIPE YOUR CREDIT CARD. I KNOW SEVERAL PEOPLE THEY HAVE DONE THIS TOO.

DO NOT PAY WITH CREDIT OR DEB-IT CARD UNDER ANY CIRCUMSTANCES!!!!!!!!!!!!!!!!!! THE RESTAURANT WILL STEAL YOUR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!

• Pros: DO NOT PAY WITH CREDIT CARD
• Cons: DO NOT PAY WITH CREDIT CARD

03/13/09

No tip no service

by Nancy1334

after 10 years of going to this resturaunt I loved the food, its in my area, and its open 24/7. The service is horrible. Its apparently an "industry-service" and the waiters can decide whether or not to serve you based on whether or not you've tipped before (I always tip, in cash and more than deserved but if its not more than a 5 buck tip you should be weary of the service). Sadly, I wont be returning and niether will many of my long time friends and regulars of this resturaunt. Its a shame when service like this is allowed at a good(food wise) resturaunt. As far as I knew, tips are optional based on service.

• Pros: good food, brunch and the new waitress is nice
• Cons: premadonna waiter/night manager, tipping not optional

03/04/09

Rudest, Unattentive Waiter Ever!!

by Jewels321

I had a HORRIBLE experience. The food was excellent but the waiter ruined the whole dining experience for my party. We will never be back EVER!! It took forever for the waiter to pay any attention to us. The place was dead but he would rather sit and talk to his friend at the counter than work. The food is overpriced and you are excessively overcharged for extras (items like cheese, sour cream, onions). They even charged for a side of ranch which most restaurants would never dream of charging you for. When we relayed to the waiter that we thought the charges for extras were excessive and the charge for ranch was unexpected, he said he agreed with us and had already told management that. We asked him to let them know that customers were unhappy with it. He then became condescending, rude, and sarcastic. He insulted us and made rude comments to us until we left. This place was an awful way to end an evening that up until this point was so much fun. If you want to pay too much and put yourself in a bad mood, this is the place to go. Our waiter should be fired!! I did call in and talk to management about it the next day. They were extremely courteous and said they would address the problem personally. Maybe I just had an awful waiter but the place itself is normally a decent place to go. It's hard to say.

• Pros: Food was great!!
• Cons: Waiter was the rudest I've ever had!!!