Pink Pepper

07/21/09

best thai

by adkgirl at Citysearch

Some friends and I stumbled upon this place back in 2004 when I was in LA; I'd never had Thai food, and this was a great first time- I don't remember the names of the dishes we had, but the spicy curry seafood dish was my favorite. I'm planning a trip out west and can't wait to go back.

07/11/09

Dine in, take out, or delivery... Pink Pepper rocks

by q3rwty at Citysearch

This was possibly the first Thai food I had when I moved to LA, more than 13 years ago. Since then I have tried many other Thai joints around the city, and I have to say that while a few may come close to being as good, Pink Pepper is my favorite Thai food in the city. I used to go so much that they knew me by name, now there have been some staffing changes and I am unfamiliar to the newer people, plus I live on the other side of town so I go much less often. They do some things exceptionally well, and the rest of the menu is still better than most.

Personal favorites include:

Prik King

Spicy beef salad

Satay

Roasted Chili and cashew nut

Garlic and pepper

Tom yum

Crying tiger

BBQ ribs

ALL are top notch.

Spiciness varies toward the mild side (if you like spicy, don't be concerned about ordering yours "spicy" or "hot." If you really like the heat you should get the chili tray to bring the heat.

Staff has always been friendly to me, no complaints here.

Outstanding, flavorful food

Dine in, take out, or delivery... Pink Pepper rocks

• Pros: Taste, ambiance, free parking...
• Cons: none

03/24/09

INSECT IN THE FOOD

by vtunkel at Citysearch

My friend found a cooked ROLY-POLY (a small INSECT that rolls up into a ball) at the bottom of his spicy noodle dish. When he POLITELY and discretely pointed this out to one of the staff, the person took his dish in back, threw out the roly-poly, and brought the dish back out, now insect-free.

They then tried to convince my friend that what he saw on his plate was in fact a piece of "Thai spice". When my friend asked them to show him the spice in question, the staff brought out random green basil buds and another unidentifiable piece of black gunk. When the manager came out, rather than acknowledging and apologizing for their mistake, he VERY rudely insisted that there was never an insect in the first place.

After being confronted repeatedly, the manager then accused us of trying to get free food, although my boyfriend and I have eaten there frequently and have even ordered delivery to our apartment. I ended up paying for half of our bill, even though I did not finish most of my food out of disgust. A simple apology from the manager would have gone a long way towards me coming back there again. Guess who just lost a regular customer! Worst customer service I have ever had in my life. Eat here at your own risk!

• Pros: Great tasting food
• Cons: WORST CUSTOMER SERVICE EVER