11/01/09

Rude and confused management

by Fun fun

We were in a group of 30 people and planned the event 3 weeks ahead of time. The managers were very eazy to promise things but when the party started they didn't stand behind their words. Thay tried to charge for the Sangria that was promised as a freebee. After that was resolved, the servers of the food were very disorganized and rude, when we mentioned that they forgot to serve food to some people at our party and were off to another table, they disregarded us.

The worst was when we were supposed to have dance music, a young guest came and told us all to leave because they are having a kareoke night. The manager just stood there and said nothing. When we asked for an explanation he got really rude and demanded that the people that were still there will leave. We are 50-70 years old and just wanted to have a nice evening to celebrate some birthdays. We will never go there again.

• Pros: nice flamenco show, good food
• Cons: Disorganized and rude service

10/19/09

Bugs Bugs and more Bugs

by JKelley

Once a great Los Angeles hang out now a sad has-been. When you get inside you can feel that they are desperate, the staff seems over worked, the management is pinching pennies and after the show.....Cockroaches! If you are ever brave enough to go to EL CID just look down at your food, the floor or your glass and you will see critters. I was walking to the bathroom and saw a handful of roaches moving through the hall way, as if that was not enough they turned on the lights at the end of the show and I saw them at my feet. Call the board of health and shut that place down....what a sad sad loss for our city!!!

• Pros: Beautiful Architecture
• Cons: Desperate, Money Grubbing, and Roach Filled

10/19/09

Do Not Eat Here

by alabama whirley

Cockroaches!!! This place is disgusting. Walking down the tiny hallway to the bathroom I saw cockroaches. If that is the condition of the hallway I can only imagine what the kitchen is like. Do not eat here. Also, I came to see a band and they were cut half way through their set because the manager wanted to close down. They only played three songs. There were at least 20 people still there, despite the sunday night slot. When I asked for my money back because I came to see an hour set and I had been buying drinks for the last hour he deferred blame to the promoter and said I would not get a penny out of him. Any self respecting musician, dancer and soundman should not waster their talents on a low-class place like this. Also, as a patron, I will not give my money to an establishment who treats their customers this way. I used to enjoy going there but i will never go there again. This beautiful venue is wasted on bad management and below health code standards, it should be shut down until fumigated and reopened by someone who respects this unique venue.

• Pros: Beautiful building
• Cons: Cockroaches, Bands Beware.