Bobby's Smog

01/25/11

I LUV BOBBYS SMOG.........

by angela limbrock at Citysearch

I HAD WENT TO ROCKET SMOG IN LOS ANGELES AND WAS TOLD I FAILED MY EMISSIONS TEST.THEY SAID IT WAS DUE TO FAULTY O2 SENSOR,I WAS NOT PREPARED FOR A COSTLY REAPAIR IN ORDER TO PASS MY SMOG TEST SO I DECIDED TO GET A SECOND OPINION AT BOBBYS SMOG.I DIDNT MENTION TO THE TECHNICIAN WHAT HAD JUST HAPPENED PRIOR, AND MY CAR PASSED THE FIRST TIME,.TECHNICIAN DIDNT MENTION ANY FAULTY 02 SENSOR,I JUST PAID MY FEE AND WAS GIVEN MY CERTIFICATE THANKING MY LUCKY STARS I DIDNT HAVE TO COME UP WITH UNECESSARY MONEY FOR UNNECESSARY PART.THANK U BOBBYS SMOG,I WILL BE BACK.

01/18/11

Honest, Great Service

by nirsound at Citysearch

Bobby is not only the cheapest, fastest smog station around but he is also a great mechanic. I had him replace timing belt, water pump and seals on my 2001 Accord.

Bobby found some defective cranks and replaced them too, without charging me a dime. He said that it would be a crime not to replace them while working in this part of the engine. This is what I call good, honest service. I will come back and recommend to all my friends. Thanks Bobby!

05/14/09

Rip-off, Dishonest, Misleading

by brahdah808 at Citysearch

from a prior diagnosis i thought i had to change out my rear o2 sensor and received what i thought was a great estimate from them ($110/part & $45/labor). i went there and had them diagnose my truck one more time just in case and was told that it turned out to be that my front o2 sensor was the problem (check engine light on). in my attempt to compare and shop around estimates/prices, i was told by other mechanics that it DID matter which o2 sensor (front or rear) wasn't working and that it would cost more to replace the front sensor. with that said, i was anticipating the cost of the part to go up. now this is where it gets shady....

he realizes that it's not the rear o2 sensor and decides that he needs to call "someone" to figure out the price of the part which he tells me he thinks he can get it for the same amount as the rear o2 sensor. i watch him as he is supposedly talking to whoever it is on the phone and it becomes apparent by his actions that the part won't cost the same. i ask how much the part would cost and he says $250.00 and so i continued and asked how much the labor will be on top of that? so, he goes and starts working on numbers and tells me the tax will be about $13.00 and that he just make it $263.00. so basically charging me for the part and tax. i guess this is where i should have been like...hmm..this is too good to be true!, but i figured he saw that i was a new customer to the shop and that he would have the business savvy of wanting my future business! MY MISTAKE...

what ended up happening was he charged me $150/part and $100/labor. now you do the math?!! it barely took him 15 min to replace the sensor which i regretfully know i could have done myself. bummer. later went back to BOBBY'S SMOG ON LA CIENEGA (ACE AUTO) to give him a piece of my mind and unsuccessfully get a piece of my money back! brotha didn't accomodate. L-A-M-E.

"it's hard to see how dirty a mechanic is, pass all the grease and oil stains"

• Cons: overcharged, misleading in estimate, didn't accomodate