Davids s.

Joined 3 months ago

Great experience all around. Robin & Reuben were great. Everything looks great and works perfectly, highly recommend!

m 1.

Joined 1 month ago

Great customer service here I received. They have a large variety of different spas from color to size, from speakers to no speakers or lights or no lights. The staff was very attentive and helped me out a lot. I would definitely recommend these guys.

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stephaniee268 8.

Joined 2 months ago

I appreciated the service here at Pacific Spa. The whole thing about buying a spa is you know it's going to be an investment and how much of an investment depends on what you want and are looking for. The whole idea of a jacuzzi gives a feel of relaxation and lifestyle. You can use it to relax at the end of the day or spice up a party and bbq. I just love my Elite Spa and use it all the time alone and having a glass of wine or the more crazy time with friends.

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NORMA a.

Joined 4 months ago

One of my close friends actually recommended Pacific Spa & Sauna to me. My spouse & I have been looking into buying a spa since we finally are buying a home of our own and we always have wanted a spa. When we came in the staff was pretty friendly they showed us around and showed us their inventory of all the different spas they had. they all do range from low to high prices so its pretty much what you want and what you can afford. We got a pretty nice 6 person spa for under our price limit and its pretty nice! when they installed it in our home they were very respectful of my garden I have. They did a really good job installing it and cleaning up any mess.

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Leonardo o.

Joined 1 month ago

I actually had a good experience here. I got real good service when I came here they were very nice and very polite towards me. I actually looked at other hot tub places and there are other places that are way more expensive. I bought a hot tub here at Pacific Spa and I don't regret it, I really like my spa I got. It has night lights and it has a plug in for my ipod.. Thanks Pacific Spa you guys were great to me!!

vaimeea499 a.

Joined 1 month ago

My roommates and I wanted a spa and on a friend's recommendation, we decided to go with Pacific Spas & Saunas. They came out and took a good look at our backyard to design a spa that really fit in with its surroundings. The guys who hooked everything up were really cool, and since none of us have ever owned a hot tub before, they gave us really good tips on how to take care of it. Fortunately, we don't have to do a whole lot because it's really easy to maintain. We love it, our friends love it, and the frogs in our yard love it..so it's a good thing they gave us a cover. The spa has turned out to be exactly what we wanted and we're having a party this weekend and can't wait to have everyone try it out!

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bernara886 a.

Joined 1 month ago

I'm so happy I found these guys. I've had trouble over the years finding good, qualified people to fix my spa. The folks in the service department know their stuff, and they are up front and honest about any pending charges. I've been so pleased with their service, that we just bought our new spa from them - even though there are several spa stores here in the valley. The delivery crew dropped off and hooked up the new spa a couple weeks ago, and they hauled away the old klunker. Kudos to everyone at Pacific Spas.

aileena700 a.

Joined 1 month ago

Needed a part for my old spa. Called a number of places in the Los Angeles area but i could not find anyone who would take time to help me. I felt all they wanted was the BIG SALES. I went to Pacific spas and one of the guys in the office Greg found my parts. Way to go service!!!

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VIRGIL L.

Joined 5 months ago

Bought a used spa from showroom last Friday. Was completely installed by Tuesday. I used it for the 1st time yesterday and i'm extremely satisfied. Good price, great service. Everyone i dealt with was polite, knowledgeable, helpful, prompt. All workers were fast, excellent, clean. I completely disagree with all the negative comments from other reviewers. I was initially put off by the negative reviews but after spending many hours of research and going to several other places, i'm glad i disregarded the bad reviews and went back to Reuben and Robin. My experience was all positive. Far exceeded my expectations in every way.

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Hector r.

Joined 2 months ago

I purchased my spa at Pacific Spas & Sauna. They are very professional. I had other spa companies give me bids for the same work. They did not have a clue how to do professional installation. The work I had done at my house was extensive. I sunk the spa at ground level which meant I needed a block wall vault built. Drains at the bottom of the vault with drain lines out to the street. Additional drains in back yard and side yard. Concrete and stone work around spa. Concrete work down side yard. 200 amp service replacing 100 amp service to house. I myself am a licensed General Contractor and can appreciate the excellent work they provided for me. It was done in a timely manner as promised. When I once needed warranty work on the replacement of jets, they were right there for me. I purchase all my chemicals there at a discount price because I purchased my spa there.