Equinox

A special thanks to an Equinox staff member.

by Blue Comet

Actually I want to give some serious recognition to Michael who works in the maintenance crew for helping me find my wallett & ipod when I was there a few weeks back. I thought I lost them, or someone had took them. After talking with Mike & retracing my steps, it turns out I left them in one of the other lockers in the men's locker room by mistake. Thanks to him & his first searching the lockers next to the one I was using he was able to locate them. I was so relieved that he was able to find it so quickly. He was very professional & took the matter very seriously. Thank you Michael, this is one member who appreciates you!

RIP OFF!!!!!!!!!!!!!!!!!!!

by rnbarbie

$45 should get you a decent pedicure right? Not at this spa. Mine looked like it was done by a my 8y old daughter. The lady used a crusty nail polish from the 90's and clipped/cut my already short nails 5 times and still they were all crazy angled. It was actually amusing after awhile, like a geometry puzzle. It was supposed to include a short foot massage (pedi was 40min long) which is what a SPA pedi NORMALLY does, however this lady SKIPPED it and went straight to hot towels and...yup you guessed it... more filing (she was down to my skin by end of session!) I live in Palm Springs and must be use to trained manicurist. This was RIDICULOUSLY BAD! I walked around showing ppl how bad it was for the next 30min. I really found it unbelievable I spent $45 on the worst pedi I have ever received. Save yourself the needed do-over pedi I had to have done...go across the street to the mall and have your nails done.

• Pros: Able to squeeze you in I guess?
• Cons: IT WAS THE WORST SPA PEDI EVER

Best Massage Ever

by JAMESTARANTIN

Dear Reviewer

if you want to experience the best relaxing massage of your life, you must try Will Thomas whose Talent and character are far beyond his massage skills but rather reach those of a master and a one who deeply cares about you not just as a client but as a human being.

With Respect

• Pros: Best Massage ever had - Will Thomas

Sham!

by vegankisses

I feel bad for the people who work here because they are really talented, for the most part. This company churns through employees like McDonald's serves customers and it makes me wonder if they understand spa at all.

• Pros: mostly talented staff
• Cons: terrible company

One of the best Spa Experiences I've ever had

by jeweldezigner

I travel to Los Angeles regularly and I am definitely going back to this spa every chance I get. I was greeted by a very sweet woman named Mia, who was an absolute gem. The layout is confusing, but she walked me through to the waiting area where you meet your therapist. I had an incredible shiatsu massage with Parker and absolutely floated out. The facility is incredible. I was able to shower for the day and the products in the shower and at the counters in the women's lockeroom are awesome. This is absolutely my spa when I am in LA.

• Pros: great people, excellent space
• Cons: slightly confusing layout