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Carol V.

Joined 1 years ago

Payless Water Heaters & Tankless Water Heater. I was very pleased how quickly Payless water heaters responded' It was dec 31,2011 that our water heater went out .I tried calling home warranty and no one was working until 1/3/2012. We had no hot water for 3 days. Finaly on on 1/3/2011 i got hold of the home warranty compay and they call two companies and no one was avaiable. I could not take another day with a cold shower. Finally Payless calland said they would be out to install a new heater in a few ours. Branden was out and in 2 hrs i had hot water. I was very grateful. They were fast and did a great job.

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claireboone

Joined 3 years ago

Payless Water Heater. I appreciated their customer service.

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Ceasarpadilla

Joined 3 years ago

Cant say Enough Larry was Great. I own a large home in Beverly hills and my water heater was leaking it was a big one 75 gallon i think. but I had one other guy come look at it. This other plumber was crazy he wanted to charge me $6950 to change over to tankless. Larry Came in figured out our hot water needs there is only 3 people in our house he recommended a Noritz 841 Condensing unit for about $3800 he Guaranteed I would be happy and he was absolutely correct.

The old water heater was in our Garage and it looks much better with the new tankless he put on side wall and we were able to take out old stand and put our refrigerator in the corner of the garage and gave us a ton more room which I really like. the job is very professional looking and larry was a super nice guy and I would gladly refer you.

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johnson799

Joined 3 years ago

Great Job, Fast Service. Its Sunday morning I just woke up to a leaking water heater. I was really happy when the guy from Payless showed up he had the Equipment on his truck ready to get to work when he got here. he put in a 50 gallon very clean work & looks much nicer than the old one.the guy was really helpful and explained everything to me.

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van house

Joined 3 years ago

Clean Work! Very Professional and Quick!. I called on a Sunday, they responded within an hour of my call. Our water heater was bad and when the guy from Payless got to our home he explained what he needed to do. he had the water heater on his van and he was ready to go to work!

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Chau1297

Joined 3 years ago

Were Always use these guys! Great Job!. best work with the best price we always use payless water heaters, they also have a price guarantee! thanks for the good service

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StuddenJ

Joined 3 years ago

Quick & Professional Service! Great people. I just had a Guy from Payless Come to Our Home. We thought it was the water heater. But it turned out it was just a leak on one of the copper supply lines. So My wife & I were freaking out. Cause we thought this was gonna cost a ton of money to Replace. But the Guy Chris From Payless Replaced the line in 15mins stopped the leak & saved us a bunch of money. He said just call us back when its really leaking, Thats when we will replace it! Now I can go to work. Plus I didn't have to buy a new water heater today! Thanks everyone at payless to the phone lady to Chris Everyone was great!

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sunrise77

Joined 4 years ago

Tankless Installed The same Day!. My Neighbor used this company for his Tankless Water Heater, he was very Happy with the new tankless unit and how well it works! So I called Payless for my Hot water Heater that was leaking! When the Technichan arrived at my home he informed me that he could do the tankless today! Which was perfect cause I thought we would have to wait a day or two! we didnt he got started right away! we had hot water 4-5 hours later. Now with my kids & everything else we have plenty of hot water! Thank You

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jennkatlvr

Joined 3 years ago

Great People and fast Service :). I walked out into my garage this morning to find my water heater leaking all over the place. So I called Payless Water heaters and they had a guy come by about an hour later. The Plumber guy was full of knowledge & very friendly and he was able to figure out our problem and replaced it with a new water heater!

It was done in about 2 hours and I was off to do my daily duties. Payless gave me great service and Im a stay at home mom and they made me feel really comfortable from the office mgr. to the plumber who completed the Job and made it look so easy he said "this is all i do is water heaters So I am very good at installing them". looks Great! Jennykat

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Steven H

Joined 3 years ago

Only Company able to fix Problem! Well first of all a couple of weeks ago we had this pipe leaking on the side of my home! I wasnt sure where it was coming from so I called a Plumber the first Plumber told me it was related to the water heater and it needed to be replaced for about $1587.00 I told them i had two more guys coming out and the next guy came out and told me the water heater was bad and had to be changed but he was more expensive than the other plumber he wanted way to much $1865.00 HE SAID THEY USED A BETTER A WATER HEATER! SURE!

When the Plumber from Payless showed up, he asked what were the symptoms of the problem, He got out some tools ran a quick test or two. He told me I know exactly what was happening here your T& P Valve is Popping off. which ricky explained to me was the temperature and pressure relief valve that releases when the pressure or temperature gets to high it releases. He helped me understand the Problem which was nice.

So the fix to the problem he told me I need to replace the T & P Valve and the pressure regulator that sits in front of my home! Which is the root of the whole problem. NOT THE WHOLE WATER HEATER! he told me the job would be $385 to replace my regulator and T & P Valve. I was so relieved from what he told me I thought I was gonna spend well over a $1500. for a new water heater today but instead got it done for less than $400 Thank You Guys I appreciate the honesty and my family does also in these times!

Steve H.