| ambiance |
33.3299994468689% positive |
- “
Moving is never fun or easy, but this is absolutely as good as it gets. ”
- “
Moving is never fun or easy, but this is ”
- “
been hearing negative comments about movers company, but the minute i spoke to ilia from flat rate, i was very comfortable and to doubting at ”
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Everything arrived at its new location in perfect condition. ”
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| food quality |
100.0% positive |
- “
experiences with movers and this was a breath of fresh air. ”
- “
Their organization is breath of fresh air comparing to other movers who made me feel like they were not being sincere in describing the cost and process of my move. ”
|
| overall |
100.0% positive |
- “
great place for a move! ”
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| service |
96.54999732971191% positive |
- “
Great customer service and communication from friendly staff. ”
- “
the price FLAT RATE gives is guaranteed, the people are truely remarkable, and the whole move becomes a nice, stressless experiance. ”
- “
The service is exceptional and I'm recommending Flat Rate to my boss for our upcoming office move! ”
- “
Fantastic customer service and moving crew ”
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Everyone was great- courteous,friendly and careful ”
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Very friendly and professional crew, who took great care of me and my ”
- “
Flat Rate is the best, offering superior service and guaranteed rates-their number is now in my PDA! ”
- “
The entire experience was painless--it's impressive to receive such great customer service from start to finish in this day and age. ”
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Everytime I called there was someone friendly there to help. ”
- “
Everyone we spoke with was friendly, helpful, courteous and well-informed. ”
- “
You answered the multitude of questions that I had very expediently with great competence and managed our service delightfully. ”
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They were a very good service and now I think they cut corners. ”
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also wanted to say how great the customer service was over the ”
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The follow up via phone and email was also really friendly and helpful. ”
- “
Great customer service, Great Movers & Friendly Stuff ”
- “
The customer service was terrific and the move went without a hitch. ”
- “
Flat Rate staff of expert movers treated us and our personal ”
- “
Amazing service from Flat Rate LA Movers! ”
- “
had an outstanding service with them. ”
- “
If you are looking for great service, professional people & a guaranteed price keep on reading because Flatrate will do that just for you. ”
- “
The movers very professional, careful, friendly & fast. ”
- “
Jose and his team arrived on time, were friendly, helpful and hard ”
- “
Me and my family have moved several times within the last 5 years and FlatRate Moving provided the best service overall. ”
- “
Their staff is polite, patient and professional! ”
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100% Happy with the service and the rate. ”
- “
The best service. ”
- “
Excellent service, Price as quoted ”
- “
On both ends the movers are friendly, courteous and non-threateneing. ”
- “
The movers were very professional, fast and friendly. ”
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Their sales staff were wonderful and knowledgable, communicated very well. ”
- “
Great service, stress free move ”
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The peak of best service! ”
- “
the staff was very friendly, knowledable and handled everything. ”
- “
The crew was very friendly,quick and efficient. ”
- “
brilliant movers, brilliant service ”
- “
The Sales Person Alice has great customer service skills. ”
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Wonderful service from flatrate! ”
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Amazing customer service, the best movers I have ever had ”
- “
Manny, your foreman, and the rest of his crew were friendly, very helpful and professional. ”
- “
Gregory and his team were fantastic - they showed up on time, packaged and wrapped up my furniture and delicate items, moved everything very quickly, and were very professional and friendly. ”
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Everyone I spoke with was friendly, helpful, ”
- “
Amazing service from Flat Rate! ”
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The service I received from all Flatrate associates was excellent. ”
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Excellent service and great customer service. ”
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Great service, I love it. ”
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recommend you over and over again for your amazing service - not to ”
- “
That's what I call great customer service. ”
- “
The sale people are friendly & answered all my questions. ”
- “
All my valuables were packed carefully, the movers friendly & professional. ”
- “
could not believe how fast, efficient and friendly the movers were. ”
- “
Polite, Professional and Super friendly - Best movers in town ”
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Everyone involved in my move was polite, professional, and super friendly. ”
- “
The movers were very friendly and handled my stuff with care. ”
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On time, no hassle, excellent customer service, and very reasonable! ”
- “
The service was great, price as quoted and not even a scratch. ”
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dont know why these people here are saying that flatrate has bad service, its so not true. ”
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The customer service during the actual move (when one of their representatives called to see how the move was going) was helpful and reassuring- very nice! ”
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The crew was the most friendly and professional group of strong men that I have ever encountered! ”
|
| value |
63.88999938964844% positive |
- “
the price FLAT RATE gives is guaranteed, the people are truely remarkable, and the whole move becomes a nice, stressless experiance. ”
- “
they give you a price, based on your detailed info and needs, they have the best salesmen, the nicest movers, and the job is done before you even have time to stress about it. ”
- “
The service was great, price as quoted and not even a scratch. ”
- “
Reasonable but worth every penny! ”
- “
move a lot, and I have had awful experiences with both local and nationally recognized companies, who often charge thousands of dollars in frivolous surcharges and make threats when you don't pay them in cash on the spot. ”
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Good value. ”
- “
Very professional and reasonable price movers ”
- “
Expensive prices compared to other moving companies I called. ”
- “
was worried about my plasma TVs & my expensive furniture. ”
- “
The process is very simple, they come to your place for a free estimate, give you one flat price and that is the price you pay, no matter how long it takes. ”
- “
was a little worried about my expensive equipment but when I saw how efficient they bubble wrapped & packed those things I was impressed. ”
- “
Reasonable Price, Best Service, worth every penny! ”
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Good price. ”
- “
recommend their moving services to all citysearch users because this is the only company that you do not need to look at your watch and wonder what will the price be at the end of the move? ”
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So my advice is that you tell them exactly what you want moved & the price is reasonable. ”
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& provide one flat price! ”
- “
If you are looking for great service, professional people & a guaranteed price keep on reading because Flatrate will do that just for you. ”
- “
NOT great pricing. ”
|
| wait time |
50.0% positive |
- “
Flat Rate crew did a great job and were good sports about the long walk from my apartment to their truck. ”
- “
Their crew is always very professional, extremely courteous, quick, and careful when packing and moving items. ”
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never expected such a good experience with a long distance move or even local. ”
- “
The process is very simple, they come to your place for a free estimate, give you one flat price and that is the price you pay, no matter how long it takes. ”
- “
The crew was very friendly,quick and efficient. ”
- “
been hearing negative comments about movers company, but the minute i spoke to ilia from flat rate, i was very comfortable and to doubting at ”
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