| ambiance |
33.3299994468689% positive |
- “
Moving is never fun or easy, but this is absolutely as good as it gets. ”
- “
Everything arrived at its new location in perfect condition. ”
- “
Moving is never fun or easy, but this is ”
- “
been hearing negative comments about movers company, but the minute i spoke to ilia from flat rate, i was very comfortable and to doubting at ”
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| food quality |
100.0% positive |
- “
Their organization is breath of fresh air comparing to other movers who made me feel like they were not being sincere in describing the cost and process of my move. ”
- “
experiences with movers and this was a breath of fresh air. ”
|
| overall |
100.0% positive |
- “
great place for a move! ”
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| service |
96.54999732971191% positive |
- “
On both ends the movers are friendly, courteous and non-threateneing. ”
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On time, no hassle, excellent customer service, and very reasonable! ”
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The service I received from all Flatrate associates was excellent. ”
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You answered the multitude of questions that I had very expediently with great competence and managed our service delightfully. ”
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Polite, Professional and Super friendly - Best movers in town ”
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The movers very professional, careful, friendly & fast. ”
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The best service. ”
- “
Flat Rate staff of expert movers treated us and our personal ”
- “
Their sales staff were wonderful and knowledgable, communicated very well. ”
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All my valuables were packed carefully, the movers friendly & professional. ”
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The service is exceptional and I'm recommending Flat Rate to my boss for our upcoming office move! ”
- “
Everyone was great- courteous,friendly and careful ”
- “
Very friendly and professional crew, who took great care of me and my ”
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100% Happy with the service and the rate. ”
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Me and my family have moved several times within the last 5 years and FlatRate Moving provided the best service overall. ”
- “
also wanted to say how great the customer service was over the ”
- “
Fantastic customer service and moving crew ”
- “
The customer service during the actual move (when one of their representatives called to see how the move was going) was helpful and reassuring- very nice! ”
- “
If you are looking for great service, professional people & a guaranteed price keep on reading because Flatrate will do that just for you. ”
- “
the staff was very friendly, knowledable and handled everything. ”
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The movers were very friendly and handled my stuff with care. ”
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could not believe how fast, efficient and friendly the movers were. ”
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Their staff is polite, patient and professional! ”
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Wonderful service from flatrate! ”
- “
The sale people are friendly & answered all my questions. ”
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The follow up via phone and email was also really friendly and helpful. ”
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had an outstanding service with them. ”
- “
Amazing customer service, the best movers I have ever had ”
- “
Manny, your foreman, and the rest of his crew were friendly, very helpful and professional. ”
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Amazing service from Flat Rate! ”
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Everytime I called there was someone friendly there to help. ”
- “
the price FLAT RATE gives is guaranteed, the people are truely remarkable, and the whole move becomes a nice, stressless experiance. ”
- “
The movers were very professional, fast and friendly. ”
- “
recommend you over and over again for your amazing service - not to ”
- “
Everyone we spoke with was friendly, helpful, courteous and well-informed. ”
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The service was great, price as quoted and not even a scratch. ”
- “
The crew was very friendly,quick and efficient. ”
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The entire experience was painless--it's impressive to receive such great customer service from start to finish in this day and age. ”
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Amazing service from Flat Rate LA Movers! ”
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That's what I call great customer service. ”
- “
The Sales Person Alice has great customer service skills. ”
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Great service, stress free move ”
- “
Gregory and his team were fantastic - they showed up on time, packaged and wrapped up my furniture and delicate items, moved everything very quickly, and were very professional and friendly. ”
- “
Great customer service, Great Movers & Friendly Stuff ”
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Excellent service, Price as quoted ”
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They were a very good service and now I think they cut corners. ”
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Great service, I love it. ”
- “
Jose and his team arrived on time, were friendly, helpful and hard ”
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dont know why these people here are saying that flatrate has bad service, its so not true. ”
- “
Flat Rate is the best, offering superior service and guaranteed rates-their number is now in my PDA! ”
- “
The customer service was terrific and the move went without a hitch. ”
- “
The crew was the most friendly and professional group of strong men that I have ever encountered! ”
- “
brilliant movers, brilliant service ”
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Great customer service and communication from friendly staff. ”
- “
Everyone involved in my move was polite, professional, and super friendly. ”
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Everyone I spoke with was friendly, helpful, ”
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Excellent service and great customer service. ”
- “
The peak of best service! ”
|
| value |
63.88999938964844% positive |
- “
the price FLAT RATE gives is guaranteed, the people are truely remarkable, and the whole move becomes a nice, stressless experiance. ”
- “
was a little worried about my expensive equipment but when I saw how efficient they bubble wrapped & packed those things I was impressed. ”
- “
recommend their moving services to all citysearch users because this is the only company that you do not need to look at your watch and wonder what will the price be at the end of the move? ”
- “
they give you a price, based on your detailed info and needs, they have the best salesmen, the nicest movers, and the job is done before you even have time to stress about it. ”
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Good price. ”
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& provide one flat price! ”
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Good value. ”
- “
The process is very simple, they come to your place for a free estimate, give you one flat price and that is the price you pay, no matter how long it takes. ”
- “
The service was great, price as quoted and not even a scratch. ”
- “
NOT great pricing. ”
- “
Expensive prices compared to other moving companies I called. ”
- “
So my advice is that you tell them exactly what you want moved & the price is reasonable. ”
- “
If you are looking for great service, professional people & a guaranteed price keep on reading because Flatrate will do that just for you. ”
- “
move a lot, and I have had awful experiences with both local and nationally recognized companies, who often charge thousands of dollars in frivolous surcharges and make threats when you don't pay them in cash on the spot. ”
- “
Reasonable Price, Best Service, worth every penny! ”
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was worried about my plasma TVs & my expensive furniture. ”
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Very professional and reasonable price movers ”
- “
Reasonable but worth every penny! ”
|
| wait time |
50.0% positive |
- “
been hearing negative comments about movers company, but the minute i spoke to ilia from flat rate, i was very comfortable and to doubting at ”
- “
The crew was very friendly,quick and efficient. ”
- “
Flat Rate crew did a great job and were good sports about the long walk from my apartment to their truck. ”
- “
The process is very simple, they come to your place for a free estimate, give you one flat price and that is the price you pay, no matter how long it takes. ”
- “
Their crew is always very professional, extremely courteous, quick, and careful when packing and moving items. ”
- “
never expected such a good experience with a long distance move or even local. ”
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