Stout

Rude Hostess!

by LiL

We stopped at Stout Hollywood Burger and Beer for my birthday and we sat at the bar waiting to be seated. The restaurant was not overly busy or super crowded. The hostess Jade approached us at the bar and started telling us about seating us and the menu. One of my friends was talking to another person in our party and happened to be standing next to the waitress. She turned over to him and put her hand 3 inches away from his face and told him "Excuse, I'm talking!" In other words, telling him to shut up. She walked away and heard our conversation that I was upset about her treating us the way she did and she came up with an attitude and said "Are you staying or leaving? because if your leaving I have other people that can sit at the bar where your sitting!" I couldn't believe that again she talked to us like that. I turned to her and said "that was really rude. We came here to eat and that's how you welcome people into the restaurant. No one is drunk here and we're not your typical drunk customers so how you acted was really rude and we won't be eating here." She then with a sarcastic smile said "That's great, I'm sorry but it's been a hectic night" I told her well it doesn't give you the right to treat us that way. She gave me a sarcastic smile again and said "Well, I'm sorry but are you leaving, I have other people to seat?!" I was so fed up with her attitude. I just asked for her name and I took my group of 9 and we left. On our way out I saw her high five the Security.

There are a ton of places to eat on Cahuenga alone. No one needs to deal with that kind of treatment!

THE absolute WORST!

by jackiesss

Absolutely AVOID this place by ALL MEANS. There are SO MANY better burger places to go to in L.A. - this place should be your last.

We ordered a couple of burgers and 3 sides (sweet potato fries, onion rings, regular fries). We had a few bites and noticed the meat was RAW. Not medium, but RAW. I will eat a good steak medium rare, but ground beef at Stout - raw ground beef won't pass.

I asked the waitress why they're so undercooked and she picked them off the table, said she can cook them more and bring them back, and walked away. I ask for the manager and he walks up with a green shirt and backward hat and eyeglasses (owner hopefully knows who this character is) and asks what the problem is. I explain and he says "you're taking advantage of me and I can't do anything". I said the waitress told us she'll cook them for us and he says "no that's not true". The blonde waitress comes back with the bill with everything still on the bill. I ask if we can get at least get our burgers back and she says "I can't do that" and walks away. We ask for the manager again and explain again we had no idea it was going to come out raw. One of the guests explained she's breast-feeding and it's not so safe to eat raw ground beef and he says "I can't do anything for you, if you want your burger your way, go to Burger King". REALLY??? She tells the manager, "how about the saying about the customer being always right"? and the response... "NO the customer is not always right".

I tell the manager we'll pay the full bill and leave some reviews online and his response.... "Go ahead. Nobody reads those anyway".

WOW!!!! This guy and establishment take the cake for the worst service and food I've EVER tried in the world (and I'm well fed and traveled).

So we are trying to pay the bill and obviously are not going to tip the horrible waitress and her boss - so we ask for change and the manager says "we don't carry coins here". ... "Do you have quarters or dimes?" ... "No, we don't carry coins". OK, we'll just keep the change.

Do yourself and your guests a favor and avoid this place by all means. It does not get worse. This should be the last burger joint you try.

Almost beats Umami

by jacksonnylander

it might be a tie depending on what day or mood I am in...The Stout burger is their best one for sure.

Great beer selection.

No guesswork at Stout

by EmB

You won't spend forever pouring over the menu at Stout because it's so small, but small in the best way. Don't come here if you aren't craving a good, high quality, flavor packed burger cooked medium to medium rare. They aren't big on substitutions and everything comes as it's described. Mine had Brie and Fig preserves. To die for? Yes. Then there's the beer selection, which is quite exclusive and not overwhelming. Again, simplicity is the key. You are there for burgers and beer and that's it. I came mid day on a Saturday and it was only about half full, but watch out at night when their crowd seems to overflow onto the sidewalk.

Stout's Six Weeker Burger is AMAZING!

by elove77

This is my first ever Citysearch review, so here goes... I had to write about this amazing burger spot. I honestly think about this burger when I'm not there. Yeah, it's that good!

I brought my Mom there when she came to visit and told her that no matter the temptation, she had to order the Six Weeker. Yeah, the other burgers are awesome, but the fig jam and the carmelized onions will leave you with the most satisfaction for your belly. Soooo good! It's a must try.

Also, add an order of sweet potatoe chips to your order. The order is big enough for 2-3 people to split and the accompany the burger perfectly.

This place also makes their own beer, but hey, I always go for their burgers, their Six Weeker to be exact.